Account Solution Engineer, Informatica - Thailand

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We're looking for Solutions Engineering candidates with experience in Pre- Sales/ Technical sales or Consulting experience with Data Management, Master Data Management (MDM), or Data Governance to join our team in Thailand – Hybrid. You will report to the Solutions Engineering Manager based in Singapore. The Solution Engineer role involves collaborating with internal teams, customers, and partners to formulate a comprehensive technical account plan/strategy and to lead sales engagements to their technical conclusion. Drives success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud. Educating both customers and internal stakeholders about the Informatica value proposition, engaging in in-depth architectural discussions, and ensuring that solutions are optimized for successful deployment and usage in the cloud. Proactively learns and actively contributes to a growth mindset. As a mentor to team members, plays a role in developing collective selling assets, knowledge repositories, and enablement materials. Contributes to pipeline generation through the delivery of technical workshops, active participation in social media promotions, content creation for external dissemination, and involvement in industry marketing events. Serves as a channel for feedback to the product management team and will support the Customer Success team through collaboration and supporting customer nurture activities to drive consumption. Primary area of responsibility will include: The Solution Engineer will function as the main technical contact for the customer and will report into specific theaters, areas, or regions. KNOWLEDGE & SKILLS Intermediate certification on at least 1 cloud ecosystem and 1 data related cloud technology Advanced knowledge of security for cloud computing Expert level skills for Informatica services and product capabilities in respective major or area of focus Ability to engage VP/Director customer personas Credibility with data engineers, data scientists, and other technical personas Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products. Strong written and verbal communication skills Ability to create and execute on a strategic technical account plan ESSENTIAL DUTIES Proactive learner Manage customer engagements independently Responsible for sharing best practices, content, and tips and tricks, and competitive intelligence for major or area of focus across area or theater Stay current on certification of services required for area of responsibility Perform all activities leading up to the delivery of a customer demo with no assistance including discovery, technical qualification/fit, customer presentations, demos, and related customer facing communication Create and deliver customized demos Conduct technical workshops with customers Lead RFP responses and POC’s Partner with the CSM team on nurture activities including technical advisory, workshops, etc. Provide customer feedback on product gaps using Vivun Ability to support demos at marketing events independently Ability to create and present new customer demos for new use cases with minimal assistance Present existing EBC content EDUCATION & EXPERIENCE 8+ years of relevant experience in data integration, master data management, or data governance 10+ years of presales/technical sales or consulting experience BA/BS or equivalent educational background is preferred *LI-Y Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.