Account Supervisor, Engage, Ruder Finn

Job description

Ruder Finn is one of the world’s largest independent global communications and integrated marketing agencies, recognized for bold ideas, strategic thinking, and a culture that continually pushes what’s next. The agency continues to earn recognition for its industry leadership, creativity, and growth, including being named Large Agency of the Year at the 2026 PRWeek U.S. Awards and one of PRWeek’s Best Places to Work. Ruder Finn is seeking a strong internal communications professional to join rf.engage as Account Supervisor. rf.engage is our growing global center of excellence for internal communications, employee engagement and change. This is an opportunity for a strong internal communications practitioner to help organizations navigate transformation, strengthen the employee experience and turn complex business priorities into communications employees can understand, connect with and act on. You'll help manage day-to-day client relationships, lead projects and workstreams, contribute strategic and creative thinking, and develop work spanning employee listening, change communications, executive and manager communications, engagement campaigns, channel strategy and impact measurement. The right candidate combines strong judgment, exceptional writing, strong client-service instincts and the ability to manage multiple workstreams while guiding junior team members. You will also help us advance new approaches to internal communications, including audience personalization, AI-enabled research and insights, and content designed to reach employees across roles, regions and working environments. If you're passionate about communications, thrive in fast-paced environments, and enjoy solving complex business challenges through thoughtful employee-first solutions, we'd love to hear from you. Why join rf.engage? Take on meaningful ownership while collaborating with senior leaders on consequential employee and organizational challenges Join a growing specialty practice with opportunities to shape new offerings, tools and ways of working Integrate with colleagues across corporate communications, healthcare, technology, creative, analytics and digital Gain exposure to a varied portfolio of clients, industries and transformation initiatives Build your skills through mentorship, meaningful client responsibility and opportunities to grow at a global, award-winning, independent agency Key Responsibilities You manage accounts, projects and teams Help build trusted client relationships across multiple accounts with responsiveness, proactivity and consistent follow-through Own day-to-day projects and workstreams, establishing timelines and coordinating multidisciplinary teams to ensure work is delivered to a high standard, on time and within scope Develop a strong understanding of each client’s business objectives, strategic priorities, culture and industry landscape, and use that knowledge to inform the teams’ recommendations Proactively identify ideas and recommendations that address client needs Mentor and support junior team members by providing guidance, constructive feedback, quality control and opportunities for development Assist with account financial management including budget tracking, forecasting, scopes of work and resource planning Support new business opportunities through research, proposal development and pitch preparation You develop internal communications and employee engagement programs Help translate clients’ business challenges and employee needs into clear internal communications and employee engagement strategies Build actionable program plans that define objectives, audiences, messages, channels, deliverables, timelines and measures of success. Conduct and analyze direct employee research, stakeholder feedback, surveys, channel analytics and communications performance to help inform recommendations and optimize programs Incorporate AI and emerging technologies thoughtfully to strengthen research, audience understanding, personalization, content development and workflow efficiency Develop high-quality communications campaigns, engagement campaigns, executive and manager communications, and support creation of plans, messaging frameworks and channel strategies Shape communications and approaches for diverse employee audiences including frontline and non-wired employees, field teams and global colleagues Create high-quality materials and guide junior team members in the development of items including executive presentations, speeches and talking points, FAQs, manager toolkits, intranet content, emails, and other employee-facing communications Qualifications Minimum 4 years of demonstrated experience in internal communications, employee engagement, change communications, corporate communications or a related field Bachelor's degree in related field required Communications agency experience is strongly preferred. Candidates from in-house internal communications and employee engagement roles will also be considered if they demonstrate client-service instincts, stakeholder management and working across multiple fast-moving priorities. Strong project management skills with the ability to manage multiple priorities in a fast-paced environment Excellent writing, editing, presentation, and verbal communication skills Experience developing strategic communications materials for a variety of audiences and channels Ability to analyze research, employee feedback, and communications metrics to support recommendations Curiosity and comfort with integrating AI and emerging technologies into communications and workflows Strong collaboration, organizational, and relationship-building skills Demonstrated ability to mentor and guide junior team members and contribute to a positive, high-performing team culture Benefits & More You will receive a competitive base salary and bonus opportunity You will also be able to enroll in our Health, Dental, Vision, company paid Life Insurance, Flexible Spending Account, as well as 401k (match) plan. Monthly allowance for cell phone, office equipment, etc. Generous PTO policy with paid maternity/paternity leave Professional learning and development opportunities Workplace flexibility On-site and off-site social gatherings The anticipated salary range for this position, at the time of posting, is $83,000 - $95,000. The salary of the applicant selected for this role will be based on a variety of factors, including but not limited to, education, internal equity, geography, relevant years of experience, certifications, skills, abilities of the selected applicant, and other job-related qualifications. In addition, a range of medical, dental, vision, disability, 401(k) matching, paid time off, and/or other benefits also are available by the company. Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Ruder Finn will not tolerate discrimination or harassment based on any of these characteristics. Ruder Finn believes that diversity and inclusion among our employees is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.