Accounting Operations, Manager

Job description

Ready to be a Titan? ServiceTitan is looking for a Senior Accountant with strong communication, organization, and critical thinking skills to join the GL team. This is a foundational role — the first in-house accounting hire in India — responsible for key areas of the general accounting function, bridging our outsourced accounting firm and the global team, and ensuring accurate and timely financial reporting. This position will work closely with the Senior Accounting Manager on key processes, policies, and building out the India accounting function. What you'll do Perform general accounting functions, including operation of the general ledger system, journal entries, and month-end close activities while meeting global close deadlines. Reconcile, analyze, and resolve questions regarding assigned general ledger accounts timely and accurately, including multi-currency and complex bank accounts. Prepare supporting schedules and footnotes for local financial statements in compliance with applicable accounting standards and regulatory requirements. Maintain the fixed asset register, including capitalization, depreciation runs, asset disposals, and periodic physical verification; ensure proper classification and accounting treatment in line with company policy. Support GST, TDS, Professional Tax, and other India statutory filings in collaboration with the outsourced accounting firm and external advisors. Analyze differences between local statutory books and GAAP books (IFRS/US GAAP), including preparation of schedules supporting reconciling items. Monitor changes in Indian tax legislation applicable to the tech industry and assess potential impacts. Serve as the primary liaison between ServiceTitan's global accounting team and the outsourced accounting firm, reviewing deliverables and coordinating information flow. Review and process vendor invoices with correct GST treatment, TDS deductions, and GL coding; support India payroll accounting and statutory deductions. Act as the first point of contact for India-based employees on accounting-related queries, including expense reimbursements, payroll questions, and general finance matters; escalate to the Senior Accounting Manager as needed. Support the local statutory audit process, including preparation of audit schedules, responding to auditor queries, and coordinating with the outsourced firm and external auditors. Assist with the development, maintenance, and documentation of policies and procedures for the India entity. Partner with the internal systems team on initiatives to enhance accounting accuracy and automation of accounting processes. Collaborate with cross-functional teams such as Tax, FP&A, HR, and Legal. Support management in completing special projects and other tasks as assigned. What you'll bring 5+ years of accounting experience with strong knowledge of Indian statutory and tax compliance (GST, TDS, Professional Tax, PF/ESI). Solid understanding of IFRS and/or US GAAP accounting; experience reconciling local statutory books to GAAP books. Experience working with or managing an outsourced accounting firm; ability to take ownership with minimal in-country supervision. CA (ICAI) qualification preferred; ACCA or CPA also considered. Experience in Workday Financials preferred; proficiency in Tally and Paybooks is a strong plus. Advanced user of Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint). Comfort using AI tools (e.g. Claude, Copilot, or similar) to accelerate research, draft documentation, and support day-to-day accounting workflows. Ability to build or contribute to process automations and workflows — experience with tools such as Claude, Google Apps Script, or similar is a plus. Ability to identify and analyze problems and provide solutions independently and as a team player in a fast-paced environment. Excellent attention to detail, follow-up skills, strong work ethic, and accountability. Excellent communication skills and ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies. ‌ Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, sexual orientation, or any other characteristic protected by applicable laws.