Accounting Specialist, Accounts Receivable (Spanish-speaking)

Job description

# About Flipp Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference. In 2024, Flipp joined forces with the European company [Shopfully](https://shopfully.com/), creating a global leader in the sector. Together, we reach 400 million households and serve over 1,000 top retailers and brands across 27 markets, including Europe, Canada, the USA, Latin America, and Australia. Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way. As an Accounting Specialist, Accounts Receivable (Spanish-speaking), you will play a key role in managing our customer receivables and collections processes across our European operations. You’ll be responsible for ensuring accurate and timely invoicing, monitoring customer accounts, driving collections, and resolving payment and billing issues. You’ll work closely with customers and cross-functional teams including Sales, Account Management and Finance to resolve outstanding balances and ensure a healthy accounts receivable portfolio. This role is ideal for someone who is detail-oriented, comfortable communicating with customers, and enjoys taking ownership of issues from investigation through to resolution. ***As part of our global hiring process, we kindly ask that resumes/CVs be submitted in English, as it’s our primary business language across teams and regions.*** ### **What you'll get the opportunity to do:** #### Credit, Collections & Accounts Receivable - Manage the collection process for an assigned portfolio of customer accounts, ensuring timely payment of outstanding invoices. - Proactively follow up with customers on overdue balances through email, phone and other appropriate communication channels. - Monitor Accounts Receivable aging, identify overdue accounts and payment delays, and escalate potential credit risks as appropriate. - Investigate and resolve payment discrepancies, deductions, disputes and other issues impacting collections. - Perform customer account reconciliations and ensure incoming payments are accurately allocated. - Partner closely with Sales, Account Management and other internal teams to resolve commercial or administrative issues affecting customer payments. - Contribute to cash collection forecasts and regular reporting on overdue receivables and collection performance. - Provide information and supporting documentation for bad debt and credit loss assessments, where applicable. - Support month-end and year-end close activities related to Accounts Receivable. #### Billing & Invoicing - Manage the customer invoicing process, ensuring invoices and credit notes are issued accurately and on time. - Review billing information, contractual terms, purchase orders and supporting documentation prior to invoice issuance. - Process billing adjustments, credit notes, cancellations and invoice corrections. - Investigate and resolve billing discrepancies in partnership with Sales, Account Management and other relevant teams. - Maintain accurate customer master data and billing information. - Support electronic invoicing processes and customer billing portals where required. - Contribute to the continuous improvement and standardization of billing and Accounts Receivable processes. #### Reporting, Controls & Process Improvement - Prepare and maintain regular reporting on Accounts Receivable, aging, overdue balances, collection performance and billing activities. - Support month-end and year-end closing activities related to Billing and Accounts Receivable. - Ensure compliance with internal policies, accounting procedures and internal controls. - Support internal and external audit requests related to Accounts Receivable and Billing. - Identify opportunities to improve processes, controls and collection effectiveness. ### **What you'll bring to the team:** - 3–5 years of professional experience in Accounts Receivable, Credit & Collections, or a similar accounting role. - Hands-on experience managing customer collections, AR aging, account reconciliations and payment discrepancies. - Strong understanding of Accounts Receivable and general accounting principles. - Fluency in Spanish, both written and spoken, is **required**. - Professional fluency in English, both written and spoken, as English is our primary business language. - Proficiency in Microsoft Excel or Google Sheets - Experience working with an ERP system; NetSuite experience is an asset. # Our promise to each other: | | | | --- | --- | | **What we bring:** | **What you bring:** | | - An inclusive, collaborative environment where your voice matters - A remote-first environment - The tools and opportunities you need to grow and develop - Every opportunity to own your success | - Your authentic self, every day - Your best work, from anywhere - An appetite for learning, curiosity, and a growth mindset - Motivation, initiative and the mind of an entrepreneur | # Here's how to apply: This position is currently vacant and open for applications. If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences. Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, creed, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, disability, or gender identity or expression or any other protected grounds. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly. Hiring is a deeply human process; therefore, we use AI in limited, administrative ways to help streamline our hiring process. An AI-powered scheduling tool assists with coordinating interviews, and our applicant tracking system may use AI to identify relevant keywords within applications. We do not use AI to assess your application, make hiring decisions, or conduct interviews. All evaluations are completed by real people. A member of our recruitment team will respond to you in the coming weeks.