Accounts Receivable Administrator

Job description

Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 2023. There are no limits to where you can take your career. Job Summary A Shared Service Centre (SSC) is being established in Pune, India to deliver Finance activities for a global aerospace company. Initially, the scope will be AP and AR, but this is likely to expand into other Finance activities. The aim is to improve operational efficiency, agility, and scalability, thereby enhancing support for the organisation's needs. AR Administrator will report directly to the AR Manager and will be responsible for delivering the Accounts Receivable processes. This includes ensuring the accurate and timely processing of transactions, cash allocation, invoice management, and collections. The role requires strong collaboration with both internal teams and external stakeholders, ensuring compliance with performance and quality standards. Job Responsibilities Execute the full Accounts Receivable (AR) process including: Managing customer master data Invoice customers Manage programme/customer queries Manage and process collections (cash allocation) Credit control (running aged debt reports, issuing standard chase letters for overdue) Customer statement reconciliations Managing and processing adjustments Intercompany reconciliation Raise and send customer invoices and credits in accordance with customer requirements and agreed terms. Allocate cash remittances and apply payments to the appropriate customer accounts. Investigate and resolve unallocated cash discrepancies to ensure accurate financial reporting and customer account management. Post AR activity to the general ledger and prepare detailed reports outlining balances due and amounts to be collected from customers. Prepare regular AR reports and conduct AR ageing analysis, identifying delinquent accounts and escalating as necessary. Study and review customer account details to assess past payments and resolve outstanding queries. Process adjustments and write-offs in a timely and accurate manner, in accordance with company procedures. Manage the credit/collection process, following up on overdue accounts, resolving payment issues, and ensuring timely collection of debts. Produce credit/collection reports, analyse delinquent accounts, and ensure all actions taken are documented and aligned with internal policies. Process all AR-related activities in line with agreed Service Level Agreements (SLAs). Manage the process of setting up new customers in the system, ensuring accurate details such as credit limits and payment terms are entered. Maintain detailed records of all collection activities, including customer contacts, names, email addresses, and phone numbers. Work closely with the AR Manager, and wider business to ensure effective credit management and cash receipt. Develop and maintain desktop procedures and process flows for AR processes. Contribute to continuous process improvements and escalate issues from local entities. Manage and resolve business, budget holder and programme team queries Job Qualifications Essential: Experience working within a similar role Excellent analytical skills with strong attention to detail, ensuring high accuracy in data entry and processing Excellent communication skills, both written and verbal, with the ability to interact with internal and external stakeholders Proficiency in Microsoft Office, particularly Excel, Word, and Outlook Ability to work under pressure, meet deadlines, and manage multiple tasks effectively Desirable: Relevant degree in Finance / Accounting or similar field is preferred Experience in a Shared Services Centre (SSC) environment for atleast 2 years. Knowledge of ERP systems, processes and workflow technology Familiarity with electronic payment systems or AR automation tools Good knowledge of basic O2C concepts and procedures Operated in complex environment with the same size and scale Experience from working in a similar industry We’ll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go? A Great Place to work needs a Great Way of Working Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we’ve created a culture where everyone feels welcome to contribute. It’s a culture that won us ‘The Best Workplace Culture Award’. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work. We’re also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know. We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology. ​ ​