Accounts Receivable Agent

Job description

How will you CONTRIBUTE and GROW? At Air Liquide Canada, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Air Liquide is Hiring for an Accounts Receivable Agent in Montreal Job Summary Our mission is to support efficient receivables management by ensuring timely payments and reducing credit risk. We focus on maintaining positive customer interactions and adhering to compliance standards while using technology to streamline collection tasks. The Accounts Receivable Agent is responsible for managing collection processes according to internal policies, resolving billing and account disputes, and ensuring the accuracy and consistency of customer master data. Key Responsibilities Use defined methods to collect receivables according to internal processes and customer segmentation. Make arrangements to settle customer accounts and collect outstanding amounts due. Answer customer inquiries, provide necessary documentation, and resolve issues related to accounts receivable. Transfer claims to relevant departments, communicate required information, and reconcile reciprocal balances. Track and follow up on claims and litigations with internal departments regarding their resolution and necessary booking adjustments. Analyze customer credit balances, request corrections and updates, and maintain customer master data consistency. Prepare activity reports in accordance with established procedures, conduct ad hoc analyses as needed, and document all collection efforts. ___________________ Are you a MATCH? Required Qualifications Technical degree or diploma in Accounting, Finance, Management, or Economics. 4 to 6 years of experience in accounts receivable, collections, or credit management. Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.