We are seeking a detail-oriented AR Collections Specialist to manage our billing and customer collections process. This person will ensure invoices are sent accurately and on time, follow up with customers to secure payments, and maintain a smooth end-to-end collections cycle. The ideal candidate is organized, communicative, and comfortable interacting with customers via email in a professional but firm manner.Generate and send invoices directly from the accounting system on a recurring basisMonitor accounts receivable and track outstanding balancesSend timely payment reminders and follow up with customers via email to ensure collection of overdue invoicesMaintain accurate records of all invoices, payments, and customer interactionsCollaborate with the finance team to reconcile accounts and resolve billing discrepanciesProvide weekly reports on invoicing and collections statusSupport process improvements to reduce overdue balances and streamline collectionsRequirements2+ years of experience in invoicing, accounts receivable, or collections (preferably in a SaaS or service-based company)Strong attention to detail and accuracy in financial record-keepingExcellent written communication skills for professional customer correspondenceExperience using accounting/invoicing systems (QuickBooks, NetSuite, or similar)Proficiency in Google Workspace or Microsoft Office (especially Sheets/Excel)Ability to manage multiple accounts and prioritize tasks effectivelySelf-starter who can work independently and meet deadlinesPreferred QualificationsExperience handling international customers and paymentsFamiliarity with SaaS billing cycles and subscription modelsBackground in customer service or client-facing finance supportBenefitsHireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes: Permanent remote work flexibility Paid Time Off Health Maintenance Organization (HMO) coverage Annual performance bonuses Dedicated coaches offer an extra channel of support and skill-building Opportunities for professional growth At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.Learn MoreStay updated on open roles and industry insights.Follow us on: Instagram Facebook LinkedIn YouTube Visit our website: www.hireframe.com Tune in to our What Worked podcastCheck out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.
We are seeking a detail-oriented AR Collections Specialist to manage our billing and customer collections process. This person will ensure invoices are sent accurately and on time, follow up with customers to secure payments, and maintain a smooth end-to-end collections cycle. The ideal candidate is organized, communicative, and comfortable interacting with customers via email in a professional but firm manner.
- Generate and send invoices directly from the accounting system on a recurring basis
- Monitor accounts receivable and track outstanding balances
- Send timely payment reminders and follow up with customers via email to ensure collection of overdue invoices
- Maintain accurate records of all invoices, payments, and customer interactions
- Collaborate with the finance team to reconcile accounts and resolve billing discrepancies
- Provide weekly reports on invoicing and collections status
- Support process improvements to reduce overdue balances and streamline collections
Requirements
- 2+ years of experience in invoicing, accounts receivable, or collections (preferably in a SaaS or service-based company)
- Strong attention to detail and accuracy in financial record-keeping
- Excellent written communication skills for professional customer correspondence
- Experience using accounting/invoicing systems (QuickBooks, NetSuite, or similar)
- Proficiency in Google Workspace or Microsoft Office (especially Sheets/Excel)
- Ability to manage multiple accounts and prioritize tasks effectively
- Self-starter who can work independently and meet deadlines
Preferred Qualifications
- Experience handling international customers and payments
- Familiarity with SaaS billing cycles and subscription models
- Background in customer service or client-facing finance support
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
Learn More
Stay updated on open roles and industry insights.
Follow us on:
Tune in to our What Worked podcast
Check out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.
