Accounts Receivable Executive

Job description

Be a part of something BIG! Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)! Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre. The Accounts Receivable Officer is responsible for managing the end-to-end supplier lifecycle across onboarding, master data governance, digital enablement, and supplier risk oversight within KL GBS. This role ensures suppliers are onboarded efficiently, maintained accurately across procurement and ERP systems, and continuously monitored for governance and risk compliance. The incumbent oversees supplier data integrity across platforms (e.g., Ivalua, SAP, AcuBuy), drives adherence to internal policies and third-party risk requirements, and ensures operational excellence in supplier lifecycle management. Acting as the central point of accountability for supplier onboarding governance and ongoing risk oversight, the role partners closely with Procurement, IT, Finance, Risk, Compliance, and Business stakeholders to strengthen supplier controls, improve data accuracy, and enhance transparency across the supplier base. Make an Impact by: 1. Customer Billing & Invoicing Prepare, verify, and issue accurate customer invoices in accordance with contracts, pricing structures, and billing schedules Ensure billing completeness and accuracy across multiple business units Maintain proper documentation to support billing transactions 2. Collections & Receivables Management Monitor outstanding receivables and perform timely follow-ups with customers Support cash flow management by ensuring prompt collections Track and escalate overdue accounts where necessary 3. Billing Issue Resolution Investigate billing discrepancies, disputes, and customer queries Perform root cause analysis and provide timely, accurate resolutions Work closely with stakeholders to prevent recurring issues 4. Stakeholder Management Collaborate with onshore and offshore Accounts Receivable teams to ensure smooth end-to-end processes Liaise with internal stakeholders and external customers to clarify billing matters Provide clear and professional communication on billing-related enquiries 5. Compliance, Reporting & Month-End Activities Maintain accurate billing records for audit and reporting purposes Support month-end closing activities, including accrals and AR reporting Ensure compliance with internal controls, policies, and audit requirements 6. Process Improvement & Team Support Identify opportunities to streamline, standardize, or automate billing processes Support finance transformation and system enhancement initiatives Work collaboratively with finance and P2P teams to ensure consistent service delivery Skills for Success Degree in Accountancy, Finance, or related discipline Minimum 5 years of experience in Accounts Receivable, billing, or finance operations Strong understanding of AR cycles, invoicing processes, and accounting principles Ability to identify discrepancies, perform analysis, and resolve issues effectively Proficiency in Microsoft Office (especially Excel) Experience with Certinia (FinancialForce) Knowledge of Power BI or reporting tools Experience in process improvement or shared services environments High attention to detail and accuracy Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to manage high volumes of transactions efficiently Strong prioritization and time management capabilities Adaptability in a dynamic, multi-entity environment Your Career Growth Starts Here. Apply Now!