Accounts Receivable Lead

Job description

CharterUP is transforming the $365 billion global group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers with thousands of vehicles nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us - Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change. - Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization. - Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX. - Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. **Title:** Marketplace Accounts Receivable Lead **Reports to:**VP of Service Operations **Location:** Atlanta, GA (Hybrid: Monday, Wednesday, Friday in-office) **About the Role** The Marketplace Accounts Receivable (AR) Lead is responsible for overseeing and managing the accounts receivable operations for marketplace transactions. This role ensures timely collection of outstanding payments, accurate financial reporting, and efficient cash flow management. The AR Lead will collaborate with internal teams, vendors, and stakeholders to optimize the AR process while maintaining strong relationships and compliance with company policies and financial regulations. **What You’ll Do** - Lead and manage the marketplace accounts receivable process, ensuring timely invoicing and collections. - Monitor accounts and follow up on outstanding balances to minimize delinquency and improve cash flow. - Develop and implement best practices and strategies to enhance the AR process and reduce DSO (Days Sales Outstanding). - Collaborate with internal departments, including Sales, Finance, and Customer Support, to resolve billing discrepancies and disputes. - Analyze AR aging reports, track key performance metrics, and provide regular updates to leadership. - Monitor and Develop Customer Credit worthiness process to limit Bad Debt - Assist in reconciling accounts and resolving payment discrepancies in a timely manner. - Ensure compliance with company policies, industry standards, and regulatory requirements. - Train and mentor junior AR staff, fostering a culture of continuous improvement and accountability. - Support month-end and year-end closing processes by providing accurate AR-related data and reports. - Utilize financial software and ERP systems to streamline AR operations and reporting. - Assist with Chargeback Disputes Process to respond to all Disputes Timely and working directly with our Merchant Processor to resolve any discrepancies - Work Directly with CharterUP’s Product Team to develop Customer centric Process and Automation to improve the Customer’s Payment Experience **What You’ll Bring** - Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. - 3+ years of experience in accounts receivable, credit & collections, or related financial roles, with at least 1 year in a supervisory capacity. - Strong knowledge of marketplace AR processes, invoicing, collections, and reconciliation. - Proficiency in financial systems, ERP software (SAP, Oracle, NetSuite, etc.), and Microsoft Excel. - Excellent analytical, problem-solving, and decision-making skills. - Strong communication and negotiation skills to manage vendor relationships effectively. - Detail-oriented with the ability to manage multiple tasks and deadlines. - Experience working with marketplace transactions and large-scale AR operations is preferred. **Recruiting Process** - Step 1 - Video call: Talent Acquisition interview - Step 2 - Wonderlic Assessment (12m) - Step 3 - Video call: Hiring Manager interview - Step 4 - Video call: Team interviews - Step 5 - Offer & reference check - Welcome aboard! Salary $75,000—$85,000 USD #### Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, and Miami as we grow our global team. - Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states. - Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards. - Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country. - Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available. - Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together. - Referral Rewards: Earn bonuses for bringing top talent to the team. - Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable. - Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. ***CharterUP is an Equal Opportunity Employer.*** *We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.* ***Hiring Locations:** CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.* We hire in the U.S. and Canada and are actively expanding our global footprint.