Accounts Receivable Specialist

Job description

Company Description At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics. What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential. We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in. Here’s what drives us: People First – We lead with care, connection, and respect. Service – Our customers, carrier partners, and team members deserve nothing less than excellence. Safety – Built into every move we make. Results – High standards. Real outcomes. Innovation – We push boundaries and never settle. Sound like the kind of team you want to be part of? Let’s take a closer look at the role. Job Description Key Responsibilities Process and review customer invoices to ensure billing accuracy and completeness of required documentation. Monitor accounts receivable aging reports and follow up on outstanding balances to support timely collections. Communicate with customers regarding billing inquiries, payment discrepancies, and past-due invoices. Collaborate with operations, sales, and account management teams to resolve billing and documentation issues. Maintain accurate customer records, payment details, and supporting documentation within accounting and ERP systems. Work Environment Office-based position in a professional, climate-controlled environment Frequent use of computers, phones, and office equipment Fast-paced environment requiring multitasking, organization, and attention to detail Regular interaction with internal departments and external customers Qualifications Education High school diploma or equivalent required Associate degree in Accounting, Business, Finance, or related field preferred Experience Minimum 1–3 years of experience in accounts receivable, billing, collections, or related administrative/accounting roles preferred Experience in transportation or logistics industry is a plus Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook Familiarity with accounting or ERP systems such as McLeod preferred Strong understanding of billing processes, collections procedures, and customer account management Personality Traits Strong attention to detail and accuracy Excellent communication and customer service skills Dependable and self-motivated Strong organizational and time management abilities Problem-solving mindset with the ability to handle sensitive situations professionally Ability to work independently and collaboratively within a team environment Additional Information Pay/Benefits/Perks $21-$23/hr Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary. Medical, Dental, Vision, Life Insurance, Disability Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program All your information will be kept confidential according to EEO guidelines.