Accounts Receivable Specialist

Job description

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. ROLE OVERVIEW We are looking for an Accounts Receivable Specialist to join Docebo's Finance team, supporting the Senior Credit Manager in Italy. In particular, the finance specialist will provide financial, clerical, and data analysis, while managing the entire invoicing process flow using Suite billing and accounting system to ensure efficiency and accuracy in customer accounts and billing. The ideal candidate will thrive on the blend of autonomy and teamwork while helping build out the best practices for this new role but also be focused on meeting tight deadlines for Docebo statutory accounts and audits. This is a global role and will manage the AR processes mainly focused on the EMEA region. THE DAY-TO-DAY - Prepare and manage analysis on Accounts Receivable (AR) accounts, as required. - Check and release invoices through NetSuite Suite Billing. - Manage and resolve revenue issues dealing with the Sales Team. - Manage Cash application, GL accounts reconciliation of receivables, including AR aging, bad debt exposure. - Support the monthly closing and quarterly activities related to Receivables, coordinating with the Local Financial accountant. - Support the team with Cash Flow activities (Actual/Forecast). - Handle customers' cash receipts application and DSO. - Assist auditors with their requests and questions quarterly, at mid-year, and end of year. - Assist any other areas of the Financial Accounting Department as necessary. - Contribute to Treasury functions, record customer and third-party payments, and support the team with Cash Flow activities (Actual/Forecast). REQUIREMENTS - Bachelor's degree in Accounting. - English as a 2nd language (B2/C1 level). - Good knowledge of Accounting and accounting principles. - Strong knowledge of Microsoft Office Package / G-suite. - Team Working and communication strengths. - Strong analytical skills. - Ability to be proactive and work autonomously. BONUS POINTS - Previous experience at least 2-3 years in Receivables/ General Ledger department in a Multinational company, preferably in the software industry. - Previous Knowledge of Netsuite. - French as a 2nd language (B2/C1 level). - Knowledge on new AI software that can support on the day to day activities. - Ability for some international travel as needed. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized. - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.