Accounts Receivable Specialist

Job description

Position Description Jubilee Housing is seeking a detail-oriented, customer-focused, and highly organized Accounts Receivable Specialist to join the Finance team, reporting to the Senior Accountant. The Accounts Receivable Specialist is responsible for managing accounts receivable across Jubilee Housing's property portfolio, including tenant receivables, housing subsidy payments, and other revenue sources, while ensuring timely posting, accurate reconciliation by property, and compliance with organizational policies and GAAP. This position works closely with Property Management, Compliance, Asset Management, and external funding agencies to ensure revenue is accurately billed, collected, reconciled, and reported at each property. The ideal candidate has hands-on experience with RealPage OneSite and a strong background in affordable housing accounting. Specific Duties Accounts Receivable Administration Process and maintain tenant rent charges, security deposits, and other resident receivables by property. Post daily cash receipts and accurately apply payments to tenant accounts across the portfolio. Prepare and process miscellaneous invoices and other property-level receivables. Monitor tenant ledgers property by property and investigate discrepancies. Research and resolve payment issues, unapplied cash, and account adjustments. Maintain accurate resident account records for each property. Coordinate collection efforts with Property Management for delinquent accounts. Process security deposit reconciliations and resident refunds. Affordable Housing & Subsidy Receivables Post subsidy rent transactions (HAP/DCHA, LIHTC, HUD, HOME/CDBG) to resident ledgers accurately and on schedule. Monitor and reconcile Housing Assistance Payments (HAP) and other subsidy receivables by property. Work with HUD, DCHA, DHCD, and other funding partners to resolve payment discrepancies. Reconcile subsidy payments to tenant ledgers in RealPage OneSite. Track outstanding subsidy receivables by property and follow up on delayed payments. Collaborate with Compliance and Property Management to ensure accurate tenant certifications and billing. Reconciliations & Financial Reporting Reconcile accounts receivable subsidiary ledgers to the general ledger monthly, by property. Prepare property-level and portfolio-wide accounts receivable aging reports. Analyze outstanding receivables and recommend collection strategies. Assist with monthly, quarterly, and year-end closing activities. Prepare schedules and supporting documentation for annual financial audits and Form 990 preparation. Assist in revenue recognition and monthly accruals as required. Collaboration & Process Improvement Serve as the primary point of contact with Property Management staff at each property for AR-related questions and posting discrepancies. Work collaboratively with Property Management, Compliance, Asset Management, and Finance teams. Recommend and implement process improvements to strengthen internal controls and improve collection efforts. Assist in developing standardized procedures related to billing, collections, and receivable management. Provide exceptional internal and external customer service. Perform other duties as assigned. Desired Qualifications Education Associate's degree in Accounting, Finance, Business Administration, or a related field required. Bachelor's degree in Accounting, Finance, or Business Administration preferred. Experience Minimum of 3-5 years of progressive accounts receivable experience in affordable housing, multifamily property management, or real estate accounting. Hands-on experience with RealPage OneSite is required, including tenant accounting, posting rent and subsidy payments, maintaining resident ledgers, processing adjustments, reconciling accounts, and generating financial reports. Experience reconciling Housing Assistance Payments (HAP) and government subsidy receivables. Experience working with HUD, LIHTC, PBRA, PBV, Tax Credit, or other affordable housing programs strongly preferred. Nonprofit accounting experience preferred. Experience supporting month-end and year-end close processes. Knowledge, Skills & Abilities Thorough understanding of accounts receivable principles and GAAP. Strong knowledge of affordable housing operations and tenant accounting. Advanced proficiency in RealPage OneSite. Strong Microsoft Excel skills, including pivot tables, XLOOKUP/VLOOKUP, and reconciliation functions. Experience with MRI, BostonPost, Sage Intacct, or other property management/accounting systems is a plus. Excellent analytical, organizational, and problem-solving skills. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to effectively prioritize work and meet deadlines. Ability to maintain confidentiality and exercise sound judgment. Strong customer service and relationship-building skills. Core Competencies Integrity and Accountability Financial Stewardship Attention to Detail Customer Service Collaboration Problem Solving Initiative Continuous Improvement Working Conditions Primarily an office-based role in Washington, DC, with occasional need to coordinate on-site with property teams. Standard full-time hours, with periodic additional hours required during month-end close, audit, and year-end reporting periods. Benefits Benefits include health, vision, and dental insurance, STD, LTD, and Life insurances, paid vacation, sick leave, holidays, transportation stipend and a 403b matched contribution retirement plan. Background and Reference Checks Finalist(s) for this position will be required to consent to a pre-employment background check, to include employment and education verifications, as a condition of employment. Background check results do not automatically preclude you from being considered for employment. We recognize that each candidate's circumstances may differ, and we evaluate all aspects of your application and qualifications before making a final decision Hybrid Work Model Jubilee observes a hybrid work schedule; agreed upon schedule with manager Jubilee Housing is an Equal Opportunity Employer Your resume will not be considered without a cover letter. About Jubilee Housing The mission of Jubilee Housing is to build diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to individuals and families in the Adams Morgan, Mount Pleasant and Columbia Heights neighborhoods of Washington D.C. Jubilee operates more than a dozen properties totaling over 500 homes and has an active development pipeline of new affordable housing, including D.C.’s first urban aquaponics and hydroponics farm located in the basement and rooftop of one of our buildings. Jubilee also offers robust programming for residents and community members as they pursue life goals. Jubilee’s Justice Housing® model is built on the principle of providing deeply affordable homes with onsite or nearby services located in neighborhoods where resources such as good schools, grocery stores, and public transportation are readily accessible. Jubilee is seeking individuals who want to work with us to ensure Justice Housing becomes a reality for all who need it.