Accounts Receivable Supervisor

Job description

Job Description Make an Impact Behind the Numbers Indian River State College is seeking an experienced and service-oriented Accounts Receivable Supervisor to lead the daily operations of our Accounts Receivable function. In this key leadership role, you will oversee a dedicated team, ensure the accuracy and integrity of student financial accounts, and help support the College's mission of transforming lives through education. The ideal candidate is a collaborative problem-solver who thrives in a fast-paced environment, enjoys improving processes and systems, and can balance financial accountability with outstanding customer service. From managing receivables and supporting audits to partnering with departments across the College and leveraging technology to enhance operations, this position offers the opportunity to make a meaningful impact on both institutional effectiveness and the student experience. About Us Indian River State College is a leading public institution on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are committed to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs that meet the needs of our region. At The River , we believe every student’s and every employee’s story matters. We value the diverse perspectives, experiences, and talents that come together across our campuses, creating a learning environment and workplace that is supportive, inclusive, and inspiring. With flexible learning options online, on campus, and hybrid, we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities, ensuring every learner has the chance to thrive. Why Join The River When you join Indian River State College, you become part of a collaborative and mission-driven community where your work makes a meaningful impact. Here, your role is more than a job; it’s an opportunity to shape futures, support student success, and contribute to a college that is changing lives every day. What We Offer We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package: Health & Wellness: Medical, dental, and vision coverage; flexible spending accounts; life insurance; supplemental plans; and an Employee Assistance Program (EAP) Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage Retirement Security: Florida Retirement System (FRS) participation, plus optional tax-deferred annuities and Roth 403(b) plans Work-Life Balance: Generous paid vacation, personal, and sick leave Perks & Discounts: Reduced rates on services and access to local attraction discounts Growth & Development: Professional development opportunities, leadership training, and career advancement pathways JOB SUMMARY: Under general supervision, this position manages the Accounts Receivable function for the College. Duties include overseeing the daily operations of the Accounts Receivable Department; supervising assigned staff; and performing General Accounting duties in all areas of the Finance Division as needed. SPECIFIC DUTIES AND RESPONSIBILITIES: Manages all Accounts Receivable employees and related functions including hiring, scheduling, managing time worked/time off requests and assigning/monitoring employee responsibilities; acts as backup to staff as needed. Maintains, regulates, and controls the collection of the College’s receivables. Establishes and maintains written procedures. Completes the setup for new accounts. Tests and implements new processes and new software releases in Ellucian Banner SAAS and other technology products. Confers with College departments and area organizations concerning student fees, schedules, and billing issues. Maintains, audits, modifies, and analyzes receivables and receivable accounts. Complies and prepares for audit requests. Applies the various types of scholarships and financial aid to student accounts; bills the corresponding organizations; reconciles balances; researches and responds to student inquiries; applies waivers and exemptions on student accounts; resolves issues on students’ financial accounts in the areas of fees, schedules, billing, and collections/past due balances; and may apply charges to accounts for write-offs, returned payment charges, fees for students who did not return books, and bookstore charges/taxes that did not go through due to error. Implements the filing requirements for certain tax documents such as 1098-T, 1042-S and Substantial Presence Test for foreign students. Works with Enterprise Systems on system integrations such as Bookstore, Florida Prepaid, Tuition Payment Plan, and Collection Agency; works integration error reports and monitors integrations for errors that were not alerted for Florida Prepaid integration, Nelnet Tuition Payment Plan integration, and bookstore integration; and tests and uses multiple software systems, technology, and portals. Works with Financial Aid Office to create new award item detail codes as needed. Assists with 1098-T processing, testing and researching. Completes all other duties and responsibilities as assigned. QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS: Bachelor’s Degree in Accounting, Finance, or a related area; three (3) years of related Accounts Receivable work experience, including working with an accounting system such as Workday, preferably in a college setting; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Knowledge of finance, accounting, collections, and accounting systems/software such as Workday. Skill in working with Microsoft Office and Windows based applications. Skill in organizing. Ability to work with people in time sensitive and critical situations, make good judgments, be accurate and detailed oriented, maintain confidentiality, be self-motivated, and work independently. Ability to provide instruction and direction to others. Ability to complete appropriate financial paperwork, reconcile data, prepare IRS Forms 1098-T and 1042; and work with complex financial data. PHYSICAL DEMANDS: This position classifies the physical exertion requirements as light work involving lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that he or she can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time. ADDITIONAL EXPECTATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally, all employees of the College are expected to maintain professional standards of communication, able to learn and apply new technology, and abide by all policies and procedures. Continued employment remains on an “at-will” basis. Classification Staff Supervisory Yes FLSA Exempt Yes Employment Type Regular Compensation and Application Deadline Pay range starts at: $43,865.32 | All salary calculations start at the minimum salary and will be based on candidate's education and experience | Open until filled.