ACI Project Manager

Job description

ACI Project Manager On behalf of our client, Procom Services is searching for a ACI Project Manager for a contract opportunity in Dallas, TX. ACI Project Manager Job Details The Project Manager will be responsible for ensuring that the project produces the required deliverables, to the required standard of quality and within the specified constraints of time and cost. The Project Manager is normally responsible for medium to large complexity and or medium to large risk projects. This will include managing the governance, scope, costing, scheduling, communications, planning & tracking, terms & conditions and risk management of the project to ensure total customer satisfaction. KEY ACCOUNTABILITIES - Defines the project requirements and manages the agreement process of the project requirements and objectives with the Project Governance Board or appointed project assurance role - Manages the delivery of the project and production of the required products / deliverables in partnership with the customer and delivery units to ensure acceptance, closedown and handover to service. - Reports to the relevant stakeholders through regular Status Reports. - Manages business and project risks and produces an effective plan and risk assessment so that impact to timeframe and project costs are understood and mitigated. - Establishes and maintains the Change Control (CC) for their project against agreed plans. - Identifies opportunities to increase revenue and margin and manage changes to the project baseline. Is accountable for tracking the project costs and supporting any payment milestones. - Manages the relationship and communications with key stakeholders (customer and subcontractors); Grows long-term relationships with clients and capitalizes on equity and partnership opportunities. - Manage activities of project resources and develops a team of personnel resources. Defines the roles and responsibilities of the project team, forecasts and establishes the project team and ensures that the team understands the task that is to be undertaken. - Complies with and enforces standard policies and procedures and works across practices to share lessons learned and best practices. - Designing, testing and documentation of computer applications that use in providing services to our customers. Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS - Key elements by which resources at that level are measured: Project delivered within contractual obligations - on time, high quality and within budget - Client Satisfaction targets per client survey - Governance, risk management and other explicit control requirements adherence - Contribute to professional community through production and reusable content from other projects and lessons learned - Contribution to business development thru identification of new opportunities SCOPE - Accountable for delivering medium to high complexity and or medium to high risk projects (normally $500k project budget or more) - Has ultimate authority to direct others and ensure project aligns with contractual obligations and client’s expectation; Commercial decision making authority within restraints of the documented Signature Authority Process - Is fully accountable for own work and/or project/supervisory responsibilities - Exercises judgment within defined procedures and practices to determine appropriate action. - Makes decisions that influence the success of projects and team objectives ACI Project Manager Mandatory Skills - Typically 7 + years IT project management experience - PMP certification and/or ITIL certification a plus - Detailed understanding of project management methodologies - High level conceptual understanding of IT domains (desktop, server, security, network, COTS applications, storage, database, WAN, LAN) - Ability to communicate at senior levels and good commercial and influencing skills - Delivered more than 10 projects and experience of at least 2 types of project at different stages in lifecycle - Planning, financial and budgetary control skills - Must be proficient in the use of Microsoft Office, Project, SharePoint and related “Project Management tool" CA Clarity a plus - Experience in the following types of projects in a Client facing role: - Server hardware/virtual refresh - Data Center Migrations, Installations, Moves or Consolidations - Operating Systems migrations and upgrades (Window, NT, etc.) - AD/Exchange upgrades - COTS application upgrades (commercial off the shelf) (examples-Netscaler, VPN, AppSense, Lync, SharePoint) - Office 365 deployments - Infrastructure Expansions - Single Sign on deployments - VOIP Deployments - Need a driver (someone who will push the project forward at a rapid pace without me chasing them) - Proven ability to work in changing environments - Ability to cope with ambiguous information - Ability to motivate core and secondary team members - Solid technical skills in excel, power point, outlook - Exceptional communication skills (be clear, be concise & ensure it makes sense) ACI Project Manager Start Date ASAP ACI Project Manager Assignment Length 6+ months All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom’s areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System)