Acquisition Strategy & Marketing Operations Lead (They/She/He)

Job description

Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description You'll join Glovo's Growth team at HQ, where Performance Marketing, Awareness Media, Marketing Science, Product and MarTech sit together. This role is the bridge between HQ growth strategy and 22 local marketing teams. You'll own how acquisition budgets get allocated across markets, and you'll be the person who turns that strategy into operational reality every week. This is a 50/50 role: half strategic (where should the next euro go?) and half operational (running the cadence, building the reports, managing the stakeholders). If you want both, keep reading. What you'll do: Own budget allocation across 22 markets. Build and maintain the frameworks that determine how growth investment is distributed. Balance acquisition targets with payback constraints across markets at different maturity stages. This isn't theoretical modeling - you'll run monthly pacing cycles and make real allocation calls. Build the reporting that drives decisions. Create and maintain the trackers and business reviews that leadership uses to steer growth. Your goal is "speed-to-insight" - leadership should be able to act on your outputs, not wade through data dumps. Run global growth programs end-to-end. Manage cross-market initiatives from kickoff to scaled rollout. Coordinate with Data Science, Product, and local teams. You're the program owner, not just a contributor. Be the strategic partner for Country Managers. Translate HQ strategy into local execution. Push back when needed, compromise when warranted, and make sure local market nuances feed back into how we allocate resources centrally. Advise leadership on growth performance. Synthesize complex data into clear narratives for reviews with senior stakeholders. Flag risks early. Propose course corrections with data backing. Turn ad-hoc wins into repeatable playbooks. When something works in one market, figure out how to scale it. Identify bottlenecks in the growth engine and fix them through process, not just analysis. Qualifications The profile in one line: An analytical, structured operator who understands performance marketing and can turn messy inputs from 22 markets into frameworks, decisions, and action — fast. Performance marketing understanding. You don't need to be a media buyer, but you need to know how the growth engine works: how budget decisions flow through channels into installs and conversions, what CAC/LTV/incrementality mean in practice, and why attributed numbers don't tell the full story. If someone says "our Google ROAS dropped 20%," you should have an instinct for what to ask next. Framework-first analytical thinking. When you face a new problem, your instinct is to structure it before diving into data. You build a framework, pull the right data to validate it, then drive to action. Advanced Excel/Sheets is table stakes. You're comfortable pressure-testing numbers and building models that inform real budget decisions. Nice-to-haves: MBA or strategy consulting background (McKinsey, BCG, Bain, etc.) - valuable for structured thinking and presence, but only if paired with operational chops. SQL proficiency or experience with BI tools (Looker, Tableau). Experience with attribution, incrementality testing, or Media Mix Modeling. Multi-country experience where HQ sets strategy and local teams execute. Operational intensity. This role runs at a fast cadence: weekly budget pacing, monthly reviews, quarterly reforecasts, 22 stakeholders who all need attention. You thrive at that pace. You're organized, responsive, and you don't drop balls. Stakeholder management in complex environments. You can manage competing priorities from Country Managers who each believe their market deserves more budget. You prioritize with a framework, push back diplomatically, and escalate cleanly. High EQ, consultative approach, influence without authority. Structured communication. You create VP-ready decks and memos that tell a story, not just report data. You know the difference between "showing the kitchen" and "serving the meal." Fluency in English is mandatory. 3-5 years of relevant experience. Performance marketing, growth operations, media strategy, or strategy consulting with a transition into operational/in-house execution. The key is that you've been close enough to growth mechanics to understand how they work, and structured enough to run complex processes across multiple stakeholders. Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: 🌟 An enticing equity plan that lets you own a piece of the action. 💪 Top-notch private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 💳 Discounts on transportation, food, and even kindergarten expenses. 🏊 Discounted gym memberships to keep you energized. 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 👪 Enhanced parental leave, and office-based nursery. 🧠 Online therapy and wellbeing benefits to ensure your mental well-being. Additional Information