Admin Business Partner

Job description

ABOUT BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region. We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI. Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and contribute directly to the company’s mission. ABOUT THE ROLE We are looking for an Admin Business Partner to support business operations, coordination, and execution across our Malaysia operations. This role is ideal for someone who is highly organised, resourceful, and able to manage multiple priorities in a fast-moving environment. You will work closely with leadership and cross-functional teams to ensure operational matters, business coordination, and key initiatives are executed efficiently. You will be involved in a wide range of responsibilities including administrative coordination, hiring support, vendor management, office operations, event coordination, and business support activities. WHAT WE ARE LOOKING FOR We are looking for someone who is highly dependable, organised, and execution-focused. You should be someone who naturally follows through on tasks, keeps things moving, and ensures details do not fall through the cracks. This role requires someone who is proactive, responsive, and comfortable operating in a fast-paced environment with shifting priorities. The ideal candidate is resourceful, able to communicate confidently with different stakeholders, and willing to take ownership beyond their formal scope when needed. We value people who: - Are highly organised and detail-oriented. - Can manage multiple priorities simultaneously. - Have strong coordination and communication skills. - Are proactive and able to solve problems independently. - Take ownership and follow through with minimal supervision. - Are comfortable working closely with leadership and cross-functional teams. - Thrive in fast-moving and high-performance environments. WHAT YOU WILL BE DOING - Support communication and coordination with external agencies, vendors, and partners. - Manage trackers, follow-ups, documentation, and operational workflows. - Coordinate meetings, travel arrangements, and business logistics when required. - Support office administration, workspace setup, and operational matters. - Assist in organising company events, team activities, and internal coordination. - Prepare reports, summaries, presentations, and meeting notes for management. - Ensure timely follow-through on action items and ongoing projects. - Handle administrative and operational tasks to support day-to-day business efficiency. - Work closely with different stakeholders to ensure smooth execution across teams. WHAT YOU WILL NEED - Strong organisational and multitasking abilities. - Excellent attention to detail and strong follow-through. - Ability to manage multiple priorities and deadlines effectively. - Strong written and verbal communication skills in English. - Comfortable working with different teams and stakeholders. - Resourceful, proactive, and able to solve problems independently. - High ownership, accountability, and willingness to learn. - Able to thrive in a fast-paced and high-performance environment. - Prior experience in administration, operations, coordination, or business support is an advantage. WHAT SUCCESS LOOKS LIKE IN 12 MONTHS Within your first 12 months, you are expected to become a reliable operational partner to the business and leadership team. Success in this role means: - Hiring coordination and administrative processes are running smoothly and efficiently. - Key projects, action items, and operational follow-ups are consistently tracked and executed on time. - Leadership can rely on you to manage coordination, logistics, and operational matters with minimal supervision. - Office operations, vendor management, and business administration are handled efficiently and proactively. - Internal stakeholders experience strong communication, responsiveness, and follow-through from you. - You are able to identify operational gaps, improve workflows, and help the business operate more effectively. - You become a dependable point of coordination across teams and functions. HOW WE WORK - The best products in the world are built by small, highly capable teams. - We operate with high talent density, high ownership, and high standards. We value people who can think independently, move quickly, and solve problems without waiting for instructions. - This is a hands-on environment. Everyone is expected to contribute directly to the company’s success. INTERVIEW PROCESS - If there appears to be a fit, we will schedule up to 3 interviews. - Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite. - We value speed, transparency, and decisiveness throughout the process.