Daily Monitoring SupportAssist in daily monitoring of customer systems using monitoring platformsIdentify basic system status (normal / offline / low performance)Record monitoring findings accurately in tracking sheetsData Entry & UpdatesUpdate customer system data in Google Sheets / internal databasesMaintain organised and accurate records for monitoring and service follow-upsAssist in preparing simple monitoring summaries when requiredCustomer Service AssistanceSupport the customer service team by providing updated system informationAssist in drafting basic customer updates (under guidance)Help follow up on pending monitoring-related casesAdmin SupportOrganise monitoring records, reports, and screenshotsSupport other administrative tasks related to monitoring and customer servicePerform ad-hoc duties assigned by the supervisorRequirementsDiploma / Degree students in:Business AdministrationEngineering (Electrical / Renewable Energy – advantage)Customer Service or related fieldsProficient in Excel / Google SheetsComfortable working with data and repetitive monitoring tasksAble to follow instructions and standard proceduresAttention to detail and good time management
- Daily Monitoring Support
- Assist in daily monitoring of customer systems using monitoring platforms
- Identify basic system status (normal / offline / low performance)
- Record monitoring findings accurately in tracking sheets
- Data Entry & Updates
- Update customer system data in Google Sheets / internal databases
- Maintain organised and accurate records for monitoring and service follow-ups
- Assist in preparing simple monitoring summaries when required
- Customer Service Assistance
- Support the customer service team by providing updated system information
- Assist in drafting basic customer updates (under guidance)
- Help follow up on pending monitoring-related cases
- Admin Support
- Organise monitoring records, reports, and screenshots
- Support other administrative tasks related to monitoring and customer service
- Perform ad-hoc duties assigned by the supervisor
Requirements
- Diploma / Degree students in:
- Business Administration
- Engineering (Electrical / Renewable Energy – advantage)
- Customer Service or related fields
- Proficient in Excel / Google Sheets
- Comfortable working with data and repetitive monitoring tasks
- Able to follow instructions and standard procedures
- Attention to detail and good time management
Solarvest is Malaysia’s leading, largest, and award-winning integrated solar provider, with over 10 years of expertise and a strong track record. As a trusted solar company in Malaysia, we have developed more than 2,000MW of ongoing and completed projects across 8 countries in the Asia Pacific regionRecognized as a top-tier solar company, Solarvest continues to drive the growth of solar Malaysia, delivering innovative and reliable solar energy solutions that power businesses, communities, and a sustainable future.
Solarvest is Malaysia’s leading, largest, and award-winning integrated solar provider, with over 10 years of expertise and a strong track record. As a trusted solar company in Malaysia, we have developed more than 2,000MW of ongoing and completed projects across 8 countries in the Asia Pacific region
Recognized as a top-tier solar company, Solarvest continues to drive the growth of solar Malaysia, delivering innovative and reliable solar energy solutions that power businesses, communities, and a sustainable future.
