Administrative Assistant

Job description

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: **Do good. Be good. Make good.** ## About Us NLG Capital, the investment management company of NLG, manages approximately $40+ billion in AUM. Our purpose is simple – to allow NLG to keep its promises. How we do this – an obsessive focus on delivering investment results. We drive results through a rigorous but collaborative investment process, and we hold ourselves to the highest of standards, both as investors and teammates. While our process is based on rigor, our culture is based on our guiding principles: Meritocracy, Uncompromising Transparency, Intellectual Honesty, Performance Driven Learning, Relentless Pursuit of Excellence. These principles serve as the foundation of our team. They govern the way we conduct ourselves, how we interact with teammates and how we approach every investment decision. We act with the integrity and humility required to make the investment decision that is right for the firm, and ultimately our policyholders. Our culture has been deliberately built to foster curiosity and provide opportunities to learn and grow, both as people and investors. The flat and collaborative nature of our team promotes an atmosphere where the best ideas are continually expressed and rewarded. Our pursuit of excellence is unwavering. **Role Summary** The Administrative Assistant supports the effective day-to-day operation of the NLG Capital New York office, serving as the primary point of contact for reception and a range of office management and administrative activities. This role creates a welcoming, professional office environment for associates, visitors, and external partners while independently managing assigned office support responsibilities. The role coordinates reception, office supplies and inventory, vendors and facilities needs, meeting and event logistics, mail and deliveries, and onboarding-related office support. As the primary administrative support presence in the office, the Administrative Assistant works closely with NLG Capital associates and internal and external partners to anticipate routine office needs, resolve day-to-day issues, and help ensure the office operates smoothly and efficiently. The role also provides occasional administrative support to senior executives as business needs arise. This position currently offers an onsite work schedule, with the expectation that you will be in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion. **Essential Duties and Responsibilities** - Serve as the primary point of contact for the NLG Capital New York office, greeting visitors and providing a welcoming and professional experience for associates, guests, and external partners. - Own day-to-day reception and office operations, proactively identifying needs and resolving routine office issues to support a well-organized and effective workplace. - Coordinate office facilities needs and service requests, working with building management, internal partners, and external vendors as appropriate. - Manage office supplies, inventory, and other workplace resources, including monitoring needs, placing orders, and maintaining appropriate stock levels. - Coordinate office-related purchasing, invoices, expense processing, and vendor payments in accordance with established processes and procedures. - Coordinate incoming and outgoing mail, packages, deliveries, and related office services. - Maintain meeting rooms and common areas and coordinate meeting logistics, including room preparation, catering, and other hospitality needs. - Coordinate logistics for office events, team activities, meetings, lunches, and other onsite functions. - Coordinate onsite onboarding logistics for new associates, including workspace readiness, building access, equipment coordination, and other first-day needs. - Build productive relationships with NLG Capital associates, internal business partners, building personnel, vendors, and other external contacts to address office needs and support effective day-to-day operations. - Provide occasional administrative support to senior executives as business needs arise. - All other duties as assigned. **Minimum Qualifications** - 4 or more years of relevant administrative, reception, office management, or related professional experience. - Demonstrated ability to independently coordinate day-to-day office operations, prioritize competing needs, and resolve routine administrative and workplace issues. - Strong interpersonal and customer service skills, with the ability to interact professionally and effectively with associates, senior leaders, visitors, vendors, and other internal and external partners. - Strong verbal and written communication skills. - Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. - Demonstrated discretion and sound judgment when handling sensitive or confidential information. - Ability to learn and effectively use business systems and office technology applications. - Ability to work onsite Monday through Thursday, with flexibility to be onsite on Fridays when there is a business need. - Able to pass a background check. **Preferred Qualifications** - Bachelor’s degree in Business Administration or a related field. - Experience supporting office operations, reception, or workplace services in a professional corporate environment. - Experience coordinating with facilities, building management, vendors, and other external service providers. - Experience coordinating meetings, office events, catering, and employee or visitor hospitality. - Experience with office-related purchasing, invoice processing, expense management, or vendor payments. - Proficiency with Microsoft 365 and experience with other business applications such as Concur, Salesforce, or similar systems. **AI Proficiency Expectations:** At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises, while remaining a relationship-driven business where our people are our greatest strength. **All applicants are expected to:** - Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work. - Stay curious and open to new AI-enabled ways of working. - Exercise sound judgment by reviewing and validating AI-generated content. - Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life's AI guiding principles. - Use AI responsibly and in accordance with company policies related to confidentiality, data privacy, security, compliance, retention, and intellectual property. ## Benefits - Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the [BENEFITS of a Career at National Life](https://www.nationallife.com/docs/digital/nl-people-center/Benefits.html)! **Base Pay Range**. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. **Additional Compensation and Benefits**. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors. National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. Hourly Pay Range $18—$27 USD National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group. Fortune 1000 status is based on the consolidated financial results of all National Life Group companies. [Social Media Policy](https://www.nationallife.com/Social-Media-Policy) [Site Disclosure and Privacy Policy](https://www.nationallife.com/Privacy-Legal-Information) National Life Group 1 National Life Dr Montpelier, VT 05604