Administrative Assistant

Job description

**We’re not just behavioral health people—we’re crisis people.** Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. What You'll Do: The **Administrative Assistant** is a key operational and people-support role based in our King of Prussia facility, with the ability to support additional centers as needed. This position serves as the on-site administrative hub, ensuring seamless coordination across operations, people processes, and facility needs. Partnering closely with the VP, Operations, Senior HRBP, and center leadership, this role plays a critical part in executing day-to-day priorities, driving organization, and ensuring follow-through across multiple workstreams. This role is ideal for a highly organized, self-sufficient professional who thrives in a fast-paced, mission-driven environment and takes ownership of their work. The Administrative Assistant operates with a high degree of autonomy, proactively identifying needs, solving problems, and ensuring the center runs smoothly without requiring constant direction. As part of a behavioral health crisis care environment, this individual must lead with empathy, discretion, and professionalism while supporting staff, partners, and individuals navigating complex and often urgent situations. - **Operational & Administrative Support** - Provide administrative and operational support to the Director, Clinical Services to ensure daily center operations run smoothly. - Coordinate meetings, trainings, and special events, including scheduling, new hire orientation, logistics, and material preparation. - Serve as the primary point of contact for internal operational communications. - Serve as the center’s compliance LMS (Relias) administrator to support new hire training and ongoing compliance - Manage billing, invoices, and administrative financial processes with accuracy and timeliness. - **Facilities & Vendor Coordination** - Partner with the team to ensure a clean, safe, and functional environment; conduct fire drills; report and track maintenance issues and work orders. - Manage ordering and inventory of medical supplies, linens, and housekeeping supplies for the center, ensuring alignment with budget guidelines. - Serve as the primary point of contact for vendor coordination (e.g., janitorial, security, food services), including scheduling and on-site support. - Proactively identify and resolve day-to-day operational and facility-related issues. - **Financial & Supply Management** - Process invoices, track expenses, and support financial administrative workflows. - Maintain supply inventory across the center, ensuring consistent availability and cost-effective ordering practices. - **Additional Duties** - Perform additional duties and special projects assigned by management, supporting the overall function of the facility What You'll Bring: - High School Diploma or equivalent required, and - 3+ years of experience in an administrative, operations, HR coordination, or office management role - Experience supporting a fast-paced, multi-priority environment with minimal supervision - Demonstrated ability to manage multiple workstreams with strong attention to detail and follow-through - Proficiency in Microsoft Office (Outlook, Excel, Word) and the ability to learns systems such as HRIS (e.g., Dayforce), ATS (e.g., Greenhouse), and LMS platforms (e.g., Relias) - Strong organizational, communication, and problem-solving skills - Ability to handle sensitive and confidential information with direction - Must have and maintain a valid driver's license - Must pass the following background checks - Child Abuse Clearance - FBI Criminal Background Check - Pennsylvania State Police Criminal Record Check - Medical Screenings (Physical, TB, and Drug test) - Motor vehicle registration background check - **The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment** It would be great if you had: - Associate’s in Business Administration, Healthcare Administration, Human Resources, or related field - Experience in healthcare, behavioral health, or a 24/7 operational environment - Experience with vendor coordination, facilities support, or supply/inventory management - Familiarity with compliance-driven environments (e.g., training tracking, audits, or regulatory requirements) **What We Offer:** Full-time only: - Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity - CHS pays for Basic Life, AD&D, Short and Long-Term Disability - Voluntary Life insurance option for employees and their families - Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) - Flexible Spending Accounts (health care and dependent care) - 401k company match after 6 months (50% of deferrals up to 6% of compensation) - Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays - Company‑paid parental leave available to eligible employees All employees (Pool, Part-time and Full-time): - Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support - After 90 days, you are auto enrolled in the 401k Plan ## **EEO Statement** Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants. **Recruitment Fraud Warning** Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers. Please note: - Official communications come only from an email address ending in **@connectionshs.com**. - We will never extend an offer without completing our formal interview process. - We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process. If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact [myRecruiter@connectionshs.com](mailto:myRecruiter@connectionshs.com) to verify its authenticity before responding.