Administrative Assistant I

Job description

At Frost, our Administrative Assistants, play a pivotal role in providing top-level support to our CPA practice. You'll be responsible for managing communication with both new and existing clients, while also handling important day-to-day administrative tasks, guaranteeing smooth operations. Your Key Responsibilities: Responsible for overall document organization, including scanning and storage of client documents. Provide basic administrative support to the firm by managing inbound phone calls, sending and receiving deliveries, and sorting and delivering mail. Prepare labels, apply postage, and prepare packages to be sent by mail and FedEx Express. Ensure the office environment is organized and free of clutter and ensure the comfort of clients and employees by maintaining office and breakroom supplies. Establish positive rapport with clients to enhance client delivery support. Support and assist other team members and Frost locations with projects and backup as needed- including front desk. Maintain the highest degree of professionalism and client confidentiality. Optimize workflow, efficiency, resources, and client satisfaction. Qualifications: High School Diploma or equivalent. Basic understanding of Microsoft Office Suite (including Word, Outlook and Excel) and Adobe Acrobat. Excellent time management skills with a proven ability to meet deadlines. Ability to work on-site, required. Excellent communication and flexibility with a willingness to learn. Availability to work 40 hours a week. During the busy season overtime will be mandatory. Frost PLLC is a forward-thinking, full-service accounting firm dedicated to personalized financial advice. Our services span tax, assurance, advisory, business valuation, litigation, and animal welfare. We value respect, communication, and a can-do attitude in our associates. Join us if you want a career that balances professional excellence with a fulfilling personal life. Frost, PLLC’s policy is not to accept unsolicited referrals or resumes from any source that does not have a signed vendor agreement and directly from employees and candidates. Frost, PLLC will not consider unsolicited referrals and/or resumes from vendors who do not have a signed vendor agreement with Frost, PLLC. (e.g. search firms, staffing agencies, fee-based referral services, and recruiting agencies.) Any resume or CV submitted to an employee of Frost, PLLC, without a signed vendor agreement in place within the last year will be considered Frost's property. To be duly considered for a vendor agreement with Frost, PLLC, all formal requests must be exclusively submitted to . Any communication through alternative channels shall be deemed invalid for consideration.