Administrative Operations Specialist

Job description

Alltown Bus Service The Administrative Operations Specialist is responsible for overseeing and optimizing administrative operations across the organization. This role ensures compliance with company policies, efficient resource utilization, and alignment of administrative processes with strategic objectives. Key Responsibilities Develop and implement administrative policies and procedures. Coordinate cross-departmental workflows to ensure efficiency. Oversee billing/payroll process Assist with training opportunities. Maintain accurate documentation and ensure adherence to regulatory standards. Manage internal systems Lead local implementation of new technologies. Prepare weekly and monthly performance reports for senior leadership. Track KPIs and recommend process improvements. Oversee procurement, fleet coordination, and vendor relationships. Support budgeting and expense tracking for administrative functions. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Alltown Bus Service and DHT Transportation have been providing school transportation and specialized coach and charter services in Detroit and throughout Chicago and the surrounding suburbs for over 27 years. Alltown operates a fleet of over 600 buses across six locations, three of which are located on Chicago’s north, west, and south sides. The size and presence of Alltown and DHT in Detroit and across metro Chicago allows us to provide personal attention to our customers’ individual needs; our motto is “Service Is All We Have to Sell” and we take great pride in having earned the reputation of providing excellent customer service to all of our passengers and customers.