Administrative Sales Assistant

Job description

At Tom James Company, an administrative assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. This role directly supports the top-producing sales professional amongst a team of hard-working individuals. **Location:** Atlanta, GA Daily in office attendance required **Compensation: $40,000–$50,000** Includes a monthly performance-based bonus with eligibility beginning after 6 months of employment We offer a generous PTO plan, paid holidays, and a 401(k) plan. A full range of medical, financial, and/or other benefits available on an op-in basis **Employment Status:** Full-time, 40 hours per week; hourly/non-exempt ### Responsibilities: - Proactive calendar management in a fast-paced, high volume, and constantly evolving client service environment - Organizing and scheduling client appointments and fittings - Exercising knowledge of geography and timeline layout based off location - Manage and maintain incoming texts and emails through the sales professional - Sending reminders & appointment confirmations daily - Monitoring all open orders and consistently checking on order statuses - Building relationships with the factory leads and maintaining communication with necessary contacts - Organize communication tracking and maintain current statuses - Accompany sales professional on a full day of client meetings once a week, gaining knowledge of the business and covering weekly responsibilities - Coordinating and maintaining all client orders/files - Communicating regularly with the sales professional and other members of the store team - Maintaining a professional image when contacting factories, corporate office, clients, and outside vendors - Sending monthly product texts to clients as needed - Meeting with the sales professional to set goals and expectations monthly - Organizing inventory alongside teammates - Pursuing efficiencies for processes and communication as needed - Picking up and delivering client items as needed - Entering customer data into CRM system ### Requirements: - Two years’ office-related experience is required - Experience with a sales-oriented environment is preferred - On-site attendance is required - Confident worker & team player - Strong communication skills (verbal & written) - Proactive problem-solving skills - Excellent organizational skills - Outstanding time management skills - Professional customer service skills - Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms - Possesses basic accounting skills (such as balancing accounts) - Enjoys being flexible and multitasking - Motivated to tackle challenges - Able to bend and lift 30 lbs. - Valid Driver’s License required