ADMINISTRATIVE SUPPORT (Contingent)

ADMINSTRATIVE SERVICES AND SUPPORT: Provide online facilitation, web-based instruction, workshops, exercises, and seminars; respond to walk-in customer requests for service, provide customers with accurate and complete information on internal work processes, procedures and documentation requirements. Research policy and procedural guidelines and historical files to identify precedents for unusual actions, to make recommendations concerning appropriate courses of action, and to prepare administrative documents consistent with standards and requirements established in governing guidelines and Standard Operating Procedures (SOPs). Answer all incoming telephone calls in a businesslike manner, determine the nature of the call and refer the caller to appropriate personnel. Apply knowledge of the serviced organizations' personnel and program/functional responsibilities to refer callers to an alternate contact if the requested personnel are not available. If the requested personnel or suitable alternate contact(s) are not available, the contractor shall record a written message on the appropriate form and ensure that the appropriate personnel have receipt of the message when available. Prepare presentation material including charts and graphs. Schedule routine appointments, conferences and coordinate training office; make arrangements for conferences and meetings and assemble required equipment. Attend meeting and record and report the minutes. Maintain the central files including copies of serialized letters and action route sheets, historical records, and archives. Maintain files of Government publications and directives. Prepare written correspondence as applicable and edit the documents for completeness of text, grammatical accuracy, and formatting style. During performance personnel shall provide uninterrupted support with sufficient skills to accomplish the tasks contained in the job description. The skill level of the staff provided shall be current and consistent with new technologies. Personnel shall be skilled in the use of commercial software applications required to perform the tasks described in the following paragraphs. Specifically, be skilled in the use of PCs and knowledgeable in the following software applications: Windows, and Microsoft Office with PowerPoint, Excel, Word and MS Outlook Mail. Personnel shall have the ability to enter, save retrieve, edit, and present text, spreadsheets and/or charts. Personnel shall be proficient in grammar, spelling and punctuation. Personnel shall be capable of acquiring skills in the application of specialized software applications, including those that are unique to the Navy, e.g., NDMS Time and Attendance (TAA), Employee Master, Management Application (EMMA), Defense Travel System (DTS). ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON - ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATIONS RATES, VIA CAREERS @ . Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists clients maximize return through design and execution of core strategy or operations. Visit or follow the company on Twitter at for more information.