Administrator, Enterprise Solutions

Job description

Overview of Position The Salesforce Administrator will be responsible for ensuring the continued performance and success of ACA’s Salesforce environment. As the Salesforce Administrator, you will drive process automation and manage our platform. You'll be expected to manage configuration, administration, user support, and SFDC integration with other applications. The Salesforce Administrator will work closely with functional leaders, various organizational units, and subject matter experts to co-create processes and frameworks to help our sales organization run effectively and efficiently. Key Responsibilities Responsible for the overall configuration, functionality, and end-user support of the platform Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. Maintain user roles and profiles, security settings, access settings, etc. Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc. Propose solutions that leverage Salesforce functionality and translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency Manage data imports, database de-duping, and cleanup Manage the integration of applications connected to . Creating and maintaining custom reports and dashboards Identify production risks and areas for improvement; prioritizes, designs and facilitates successful implementation and adoption of new processes Conducts self in a professional manner. Responsible for reporting to senior management, including any potential or perceived violations of applicable laws, rules or Company policies Other tasks, special projects and duties as assigned. Qualifications (Personal, Educational, Experience) 5+ years of experience working with SFDC as an Administrator Familiarity with Salesforce Lightning UI Admin (ADM201 and ADM211) certified; Salesforce App Builder or Salesforce Platform Developer Certifications are a plus. Familiarity with Apex triggers Familiarity with supporting integrations, including proprietary systems. Familiarity with creating and maintaining declarative automation. Familiarity with using, configuring, and supporting custom and standard objects Outstanding communication, organizational and interpersonal skills with both a technical and non-technical audience Ability to evaluate and solve complex problems and issues. Ability to create and understand technical and operational documentation Experience with HubSpot, Financial Force PSA, SpringCMis a plus What we look for We are interested in innovative technology professionals with strong vision and a desire to stay on top of trends in the industry. If you have a genuine passion for new technologies and transforming an entire industry, this role may be for you. What working at ACA offers We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment. You’ll also be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Plus, we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be embraced for who you are and empowered to use your voice to help others find theirs. Why join our team? We are the leading governance, risk, and compliance (GRC) advisor in financial services. When you join ACA, you'll become part of a team whose unique combination of talent includes the industry's largest team of former regulators, compliance professionals, legal professionals, and GIPS® standards verifiers in the industry, along with practitioners in cybersecurity, ESG, and regulatory technology. Our team enjoys an entrepreneurial work environment by offering innovative and tailored solutions for our clients. We encourage creative thinking and making the most of your experience at ACA by offering multiple career paths. We foster a culture of growth by focusing on continuous learning through inquiry and curiosity, and transparency. If you’re ready to be part of an award-winning, global team of thoughtful, talented, and committed professionals, you’ve come to the right place. More about ACA ACA was founded in 2002 by four former SEC regulators and one former state regulator. The founders saw a need for investment advisers to receive expert guidance on existing and new regulations. Over the years, ACA has grown both organically and by acquisition to expand our GRC business and technology solutions. Our services now include GIPS standards verification, cybersecurity and technology risk, regulatory technology, ESG advisory, AML and financial crimes, financial and regulatory reporting, and Mirabella for establishing EU operations. What we commit to ACA is an equal opportunity employer that values diversity. We conduct our business without regard to actual or perceived age, race, color, religion, disability, caregiver, marital or partnership status, pregnancy (including childbirth, breastfeeding, or related medical conditions), ancestry, national origin and citizenship, sex, gender identity and expression, sexual orientation, sexual and reproductive health decisions, military or veteran status, creed, genetic predisposition, carrier status or any other category protected by federal, state and local law. ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, recall, transfers, leaves of absence, compensation and all other terms and conditions of employment. Here at ACA, we have created a variety of programs to promote ACA’s culture of inclusivity and work hard to ensure that all our employees have an equal opportunity to contribute to ACA and feel that ACA is exactly where they belong.