Job Title: Admissions ClerkLocation: South AfricaJob Type: Full-Time, RemoteWorking Hours: US Hours (9am-5pm EST)Salary: South African Rand (ZAR)Position OverviewWe are seeking a highly organized and customer-focused Admissions Clerk to join our healthcare team. The successful candidate will be responsible for managing the patient admissions process, coordinating new patient intake, scheduling appointments, and ensuring all patient information is collected accurately and efficiently. This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment while providing exceptional service to patients.Key ResponsibilitiesServe as the first point of contact for new and existing patients via phone, email, and other communication channels.Complete new patient intake by collecting demographic, medical, insurance, and referral information.Schedule, reschedule, and confirm patient appointments while optimizing provider schedules.Verify insurance eligibility and ensure all required documentation is received prior to appointments.Obtain and upload patient records, referrals, authorizations, and consent forms.Maintain accurate patient records within the Electronic Medical Record (EMR/EHR) system.Coordinate with providers, clinical staff, and patients to ensure a smooth admissions process.Respond professionally to patient inquiries and provide updates regarding appointments and documentation.Follow up with patients to obtain missing information and confirm upcoming appointments.Ensure all patient information is entered accurately while maintaining confidentiality and HIPAA compliance.Assist with administrative tasks and support the healthcare team as needed.RequirementsMinimum of 2 years' experience in medical administration, patient intake, admissions, scheduling, or a similar healthcare support role.Excellent verbal and written English communication skills.Strong customer service and telephone etiquette.Experience working with EMR/EHR systems.Knowledge of medical terminology and healthcare administration.Experience with insurance verification and referrals is advantageous.Proficient in Microsoft Office (Word, Outlook, Excel).Comfortable working with multiple software platforms and learning new systems quickly.Strong organizational, time management, and multitasking abilities.Exceptional attention to detail and accuracy.Ability to work independently while managing competing priorities in a fast-paced environment.BenefitsComfortable working U.S. hoursRemote work from homeFraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Job Title: Admissions Clerk
Location: South Africa
Job Type: Full-Time, Remote
Working Hours: US Hours (9am-5pm EST)
Salary: South African Rand (ZAR)
Position Overview
We are seeking a highly organized and customer-focused Admissions Clerk to join our healthcare team. The successful candidate will be responsible for managing the patient admissions process, coordinating new patient intake, scheduling appointments, and ensuring all patient information is collected accurately and efficiently. This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment while providing exceptional service to patients.
Key Responsibilities
- Serve as the first point of contact for new and existing patients via phone, email, and other communication channels.
- Complete new patient intake by collecting demographic, medical, insurance, and referral information.
- Schedule, reschedule, and confirm patient appointments while optimizing provider schedules.
- Verify insurance eligibility and ensure all required documentation is received prior to appointments.
- Obtain and upload patient records, referrals, authorizations, and consent forms.
- Maintain accurate patient records within the Electronic Medical Record (EMR/EHR) system.
- Coordinate with providers, clinical staff, and patients to ensure a smooth admissions process.
- Respond professionally to patient inquiries and provide updates regarding appointments and documentation.
- Follow up with patients to obtain missing information and confirm upcoming appointments.
- Ensure all patient information is entered accurately while maintaining confidentiality and HIPAA compliance.
- Assist with administrative tasks and support the healthcare team as needed.
Requirements
- Minimum of 2 years' experience in medical administration, patient intake, admissions, scheduling, or a similar healthcare support role.
- Excellent verbal and written English communication skills.
- Strong customer service and telephone etiquette.
- Experience working with EMR/EHR systems.
- Knowledge of medical terminology and healthcare administration.
- Experience with insurance verification and referrals is advantageous.
- Proficient in Microsoft Office (Word, Outlook, Excel).
- Comfortable working with multiple software platforms and learning new systems quickly.
- Strong organizational, time management, and multitasking abilities.
- Exceptional attention to detail and accuracy.
- Ability to work independently while managing competing priorities in a fast-paced environment.
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results.Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs.Why Choose Us?✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements.✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency.✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team.✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business.✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals.Let’s Build Your Dream Team!Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.
At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results.
Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs.
Why Choose Us?
✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements.
✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency.
✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team.
✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business.
✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals.
Let’s Build Your Dream Team!
Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.
