Admissions Manager

Job description

About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment. The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships. Key Responsibilities Lead and manage the Poland Admissions team, setting targets and driving performance. Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently. Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment. Manage application pipelines, identify bottlenecks and ensure timely follow-up. Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion. Build strong relationships with university admissions teams and act as the key escalation point for complex cases. Ensure admissions processes meet university requirements and relevant regulatory standards. Use CRM and performance data to identify trends, improve processes and drive decision-making. Produce regular admissions performance reports and forecasts for senior management. Coach and develop the admissions team, creating a high-performance and student-focused culture. Identify opportunities to improve processes, systems and the overall student journey. Experience & Skills 3+ years' experience in international student admissions, student recruitment, higher education or a related field. Proven experience managing and developing a team. Strong understanding of the international student application and admissions journey. Strong commercial and analytical mindset, with experience managing KPIs and conversion. Excellent stakeholder management and communication skills. Highly organised with strong attention to detail. Experience using CRM/admissions systems and analysing pipeline data. Fluent English and Polish Experience with the Polish higher education market is an advantage. Key Success Measures Application processing times Application-to-offer conversion Offer-to-enrolment conversion Admissions team productivity and performance Student experience University partner satisfaction Accuracy and compliance of applications Other Information Please note this position is only available on our consultancy agreement. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.