Adobe Workfront System & Applications Administrator

Job description

Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures. Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health. Job Details The Adobe Workfront Application Owner is responsible for the strategic ownership, governance, administration and oversight of the Adobe Workfront platform as well as license management for Adobe Creative Cloud platform. This role ensures that the Workfront is aligned with business objectives, supports operational excellence, and delivers value across teams. This role will work closely with cross-functional teams, including IT, marketing, operations, and project management, to ensure the platform meets organizational needs. Responsibilities: Act as the primary owner of the Adobe Workfront platform, ensuring it aligns with organizational goals and priorities. Define and maintain the application strategy, roadmap, and vision in collaboration with business and IT stakeholders. Evaluate and recommend new features, integrations, and enhancements to improve platform effectiveness. Serve as the primary liaison between business users, IT teams, and Adobe support to address platform needs and challenges. Serve as the primary administrator for the Adobe Workfront platform, including Workfront Fusion Manage Workfront integrations e.g. Integrating with Adobe Creative cloud plugins and more. Configure and maintain system settings, user permissions, project templates, workflows, and custom fields. Oversee user account creation, updates, deactivation, and application deployment processes Perform regular system audits to ensure data integrity and compliance with organizational standards, Information security standards, and regulatory requirements Create and maintain dashboards, reports, and custom views to provide actionable insights for leadership and teams Provide day-to-day support for Workfront users, including troubleshooting issues and resolving system errors. Develop and deliver training materials, documentation, and workshops to onboard new users and enhance adoption. Act as a liaison between end-users and Adobe support for escalated issues. Stay updated on Adobe Workfront's latest features, releases, and best practices. Plan and execute system upgrades, enhancements, and new feature rollouts in collaboration with IT and stakeholders. Draft and distribute notifications to end-users regarding system bugs or product/process updates. Manage the budget and licensing renewals processes for Adobe Workfront as well as for Adobe Creative Cloud, ensuring cost-effectiveness and alignment with business needs. Consolidation of Adobe products licenses into Adobe enterprise console in order to streamline system management and reduce redundancy. Act as the primary contact for vendor relationships, including Adobe and third-party partners (if applicable). Evaluate vendor performance to ensure service level agreements (SLAs) are met. Education: Bachelor's degree in Information Systems, Business Administration, or related field (or equivalent work experience). Work Experience: 2+ years of experience administering Adobe Workfront or similar project management tools. Proficiency in configuring and managing Workfront features such as templates, reports, dashboards, and workflows. Proficiency in Adobe Fusion skills: Ability to build Fusion scenarios and work with APIs/JSON. (building end-to-end automations using modules, routers, filters, aggregators, iterators). Scripting/programming experience (JavaScript/Python) is a plus for advanced integrations. Skills and Knowledge: Excellent communication skills, both written and verbal. Ability to communicate technical concepts to non-technical stakeholders effectively, as needed. Excellent analytical and problem-solving skills. Experience with information security practices and reviews for the Adobe Workfront Adobe Certified Professional - Workfront Core Certification is a plus. Experience with Workfront Fusion, Adobe enterprise systems is a plus. Familiarity with Adobe Creative Cloud and its integration with Workfront. Experience with enterprise software consolidation and onboarding processes Experience in change management (ServiceNow) and user adoption strategies. Salary: 3,819.51 - 5,456.44 eur gross/month What Cencora offers We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures Full time Affiliated Companies: Affiliated Companies: World Courier (Lithuania) UAB