Adult Day Program (DTA) Manager

Job description

**Lead a Program That Makes a Difference Every Day** **Position:** Day Program Manager (IDD / Adult Day Services) **Location:** Mesa, Arizona **Pay**:**** $22.00 - $25.00 per hour **Schedule:** Full Time **Pathways for Life**, is seeking an experienced, energetic, and highly organized Day Program Manager to lead the daily operations of our adult day program serving individuals with intellectual and developmental disabilities (IDD). This is a hands-on leadership position for someone who knows how to build a strong team, create meaningful programming, maintain high standards, and keep a busy program running smoothly. Most importantly, we're looking for a leader who believes a great day program should be more than a place for people to spend their day. It should be engaging, person-centered, organized, safe, and filled with opportunities to build skills, relationships, and meaningful experiences. **Why You’ll Love Working with Us:** - **Purpose-Driven Work** – Your role will directly impact individuals and families, helping them overcome challenges and build brighter futures. - **Supportive & Empowering Culture** – We foster a collaborative environment where innovation, empathy, and professional growth are celebrated. - **Flexibility & Wellbeing** – We value work-life balance and provide resources to ensure our team thrives both personally and professionally. - **Continuous Learning** – Access to training and mentorship to expand your skills in compassionate care. ### What You'll Lead **Team Leadership & Culture** - Provide daily leadership, direction, coaching, and accountability to direct support staff. - Create a positive, professional, and collaborative team culture. - Conduct staff observations and assessments and provide timely coaching and feedback. - Address performance, behavior, and communication concerns professionally and consistently. - Ensure staff understand program expectations, member needs, and their individual responsibilities. **Program Operations** - Oversee the daily operation of the adult day program and ensure the center is prepared for successful opening and closing each day. - Maintain appropriate staffing levels and member-to-staff ratios. - Coordinate daily staffing needs and respond effectively to call-outs or operational changes. - Create and coordinate morning and afternoon transportation routes. - Maintain organized, accurate program documentation, forms, and records. - Conduct facility tours and represent Pathways professionally to prospective members, families, and visitors. **Meaningful Member Programming** - Develop monthly activity calendars that provide engaging, age-appropriate, and meaningful experiences. - Coordinate community outings and opportunities that promote inclusion, independence, choice, and skill development. - Support staff in implementing member goals, teaching strategies, and person-centered supports. - Look for creative ways to increase member participation and make each day meaningful and enjoyable. **Quality, Safety & Compliance** - Help ensure services are delivered in accordance with member plans, company expectations, and applicable Arizona requirements. - Monitor the quality of services through regular staff and program observations. - Promote member rights, dignity, choice, health, and safety. - Identify and promptly escalate incidents, staffing concerns, documentation issues, or other operational risks. - Lead by example and maintain a high standard of professionalism, accountability, and person-centered care. ### Who We're Looking For The strongest candidate will be someone who can balance **people leadership, organization, accountability, and creativity.** You don't just notice when something isn't working—you take ownership, develop a solution, and help your team improve. **Preferred qualifications include:** - Previous supervisory, lead, or management experience. - Experience working with individuals with intellectual and developmental disabilities (IDD), behavioral health, adult day services, HCBS, or a related human-services setting. - Experience coaching, developing, and holding employees accountable. - Strong organizational and time-management skills with the ability to manage multiple priorities. - Ability to create engaging activities, outings, and programming for adults with varying abilities and support needs. - Strong written and verbal communication skills. - Comfort working in a fast-paced environment where priorities can change throughout the day. - Ability to maintain accurate documentation and follow regulatory and organizational requirements. - A dependable, solutions-oriented leadership style and willingness to step in when the team needs support. **Total Rewards:** - Competitive pay and bonus opportunities - Health, Dental, Vision and Life Insurance for full-time employees - Paid Training - Paid Sick Time - Flexible Schedules - 401k with opportunities to match **Ready to Make a Difference?** If you’re looking for more than just a job, if you want to be part of a movement that changes lives, we’d love to hear from you!