Advancement Services Director

Job description

Join our team! What We Offer At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives. About this role Responsible for directing advancement operations, including donor data management, reporting, gift processing, and compliance. Ensures the integrity, accuracy, and strategic use of donor information to support fundraising, stewardship, and decision-making. What a day of an Advancement Services Director looks like: Oversees donor information tracking using Council for Advancement and Support of Education (CASE) standard best practices, ensuring compliance with industry guidelines and ethical standards. Maintains and optimizes the donor database to support prospect management, segmentation, and reporting needs. Ensures accurate record keeping on all donor information, including gifts, pledges, stewardship activities, and donor interactions. Establishes and enforces data governance policies, procedures, and quality control protocols. Directs the creation and distribution of comprehensive endowment and donor impact reports to demonstrate philanthropic outcomes, strengthen donor stewardship, and support strategic decision-making. Ensures compliance with IRS regulations, donor intent, and institutional policies. Oversees all gift processing functions, including managing receipts, acknowledgments, and documentation for all contributions. Ensures integration between advancement systems and institutional platforms. Develops and strengthens relationships with campus service providers and works collaboratively to ensure successful outcomes. Meets regularly with donors, clients, colleagues, and college leadership to discuss strategy, elements, and report on progress. Manages the activities of two or more staff. This includes but is not limited to setting goals, providing guidance, conducting performance appraisals, and identifying training and development needs. Maintains current knowledge of field or profession. Travels to training workshops, conferences, meetings, and professional events outside of college locations, as needed. Performs other job-related duties as assigned. We’d love to hear from you if you have the following: Education and Experience: Bachelor’s degree Four years of related experience in advancement services, development operations, or related field Experience with endowment reporting and financial reconciliation processes Knowledge of: Microsoft Office Professional or similar application Raiser’s Edge or similar fundraising and donor management software CASE standards, gift processing, and advancement data governance Donor database systems and reporting tools Skilled in: Strategic thinking including effective planning, setting goals, monitoring progress, tracking results, and making appropriate adjustments to plans based on circumstances and context Creative thinking and problem solving to explore new technology, processes, and approaches Ability to: Handle highly sensitive information with the utmost confidentiality Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service Collect, organize, and analyze complex data to develop new conclusions and translate into actionable insights Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public Thrive in a fast-paced environment with the capacity to prioritize, process, and execute multiple projects at a high-level of accuracy and attention to detail Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required Some periods throughout the year will require extended work hours including nights, weekends, and college closures Preferred, but not a must: Education and Experience: Master’s degree Experience in higher education or nonprofit fundraising Work Environment and Physical Demand - Frequency Reach and grasp objects. - Occasionally Stoop, bend, kneel, crouch, or crawl. - Occasionally Stand for extended periods of time. - Occasionally Sit for extended periods of time. - Daily Repetitive movement of wrists, hands, fingers - Daily Receive and understand information through oral and written communication. - Daily Communicate information verbally. - Daily Communicate information in writing. - Daily Proofread and check documents for accuracy. - Daily Interaction with general public. - Daily Work a fluctuating work schedule. - Weekly This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. The minimum base pay for this position starts at $69,593.00 annually; however, the offer may vary based on the candidate’s education and experience. This position is open until filled with a first initial review date of July 28, 2026. Wait, there is more! Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging. Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution. Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more. Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off. Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more. Professional Development: Leadership programs, professional learning workshops, and more. Retirement Investments : State retirement plan options and voluntary 403(b) and 457 plans. READY TO APPLY? Here's your application preparation! Please review the following information to apply for a position at Palm Beach State College: Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered. Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation. An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications. The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel. Application Deadline This position will close on July 28, 2026 at 11:59pm