Adventureland Park - Rides Lead

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Rides Lead will assist in the supervision of the Rides Hosts working throughout the amusement park. This position directly supports the Rides Manager with efficient operation of the department which provides a positive guest experience. This position requires strong leadership skills to answer questions and help coach and train other Ride Operators and Attendants for the operating season. This position will also conduct daily audits to ensure sure the park’s safety and operating policies are being properly followed. We are currently looking for a: Adventureland Park - Rides Lead Roles & Responsibilities: S upervi s ory Dutie s : A s s i s t with the daily s upervi s ion of the Ride s tea m and any other a s s igned department s Lead by example, attitude, and a s a repre s entation of Adven t urelan d ’ s core value s Act a s an approachable mentor and coach to all a s s igned Ho s t s Become knowledgeable of performing the e s s ential dutie s of all ride s po s ition s and backfill the s e po s ition s when needed Participate in new-hire orientation and training activities for all assigned Host s En s ure that all required meal and other break s are being given in accordance with Iowa law A s s i s t with tea m s cheduling and timekeeping activitie s if needed Departmental Dutie s : En s ure a s mooth and continuou s operation of all a s s igned ride s and attraction s Provide s direct s upport to other ride s Ho s t s by making round s throughout the park to check on their need s Provide coverage s o that Ho s t s may take bathroom break s Maintain a va s t knowledge of all ride s in the park and can jump in to a s s i s t or operate , when nece s s ary Over s ee s gue s t feedback and e s calate s complaint s or i s s ue s to the proper authoritie s , when appropriate Enforce Park policie s , ride re s triction s and ride recommendation s En s ure s afe operation of the ride by alway s adhering to s tandard operating procedu re s and e s tabli s hed training s Report ride s - related i s s ue s and failu re s to Park Leader s hip and Maintenance tea m s in a prompt manner Maintain con s tant vigilance to proactively identify potential hazard s and inform s park leader s hip of any concern s Protect gue s t belonging s , turn s in lo s t and found item s a s s oon a s time allow s Promptly notif y the s ecurity tea m or the park operator of Ho s t and gue s t injurie s or emergencie s All other dutie s a s s igned by l eader s hip Education & Experience : There i s no minimum education requirement. 1+ s ea s on of work experience in the Ride s Department i s required . Previou s ride operation experience from other Amu s ement/Theme Park emp l o y e r s will al s o be con s idered. All Ride s Ho s t s mu s t go through the International Ride Operator Certification ( iROC ) cour s e a s a part of the training. S ucce s s ful cour s e completion i s required for thi s po s ition. There i s no co s t to the Ho s t for the cour s e. Language s : Ability to read, write, and s peak fluent Engli s h S pani s h or other bilingual language s kill s are a plu s . Requirement s : Mu s t be at lea s t 18 year s of age to comply with Iowa Child Labor Law s Ability to work flexible s chedule, including evening s , weekend s , and holiday s Ability to comply with all uniform policie s Mu s t po s s e s s s afety-oriented mind s et and under s tand the importance of complying with all Federal, S tate, and local regulation s regarding ride operation Mu s t demon s trate a willingne s s to learn and ability to follow in s truction s Mu s t be gue s t-focu s ed and al s o work well with other Ho s t s and s upervi s or s Phy s ical Requirement s : Ability to s tand, walk, s toop, twi s t, kneel, bend, or s quat for long period s of time Ability to reach above s houlder s throughout the workday Ability to remain on feet for majority of the workday Ability to climb or de s cend s tair s for s ome coa s ter s , ride s , and attraction s Ability to carry, pu s h, pull, lift, and hold object s weighing 30 pound s or more Ability to s ee detail s of object s that are more than a few feet away Working Condition s : Frequent interaction a variety of motorized and chain-driven ride s and attraction s Frequent expo s ure to the variable out s ide t emp eratu re s , including high heat, cold, direct s un, humidity, du s t, rain , s now, ice, and other weather condition s Frequent expo s ure to con s tant repetitive motion, high noi s e level s , fla s hing light s , vibration s , and heavily populated environment s Team member benefits: Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland Host , you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Adventureland Perks & Benefits: Flexible s chedule Ability to cro s s -train and learn unique s kill s acro s s variou s department s Free admission to Adventureland Theme Park/Waterpark and select parks on your days off Invitations to exclusive company-sponsored Host events throughout the season We’ve got great job s for people ju s t s tarting out in the workforce, looking for a s econd job or s taying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adven t ureland . Apply today! Do not mi s s the chance to s park your career now! Do not miss the chance to spark your career now!