After Sales Associate- Phones, Togo

Job description

**Location:** Lome, Togo **About the Role:** Sun King is seeking a highly skilled and process-driven After-Sales Senior Service Technician for Phones to lead our mobile phone after-sales support operations in Togo. This role is critical for ensuring exceptional service delivery, managing the end-to-end process of returned devices, and driving process excellence through automation and training. You will be the technical expert for our phone product line, responsible for reducing costs, improving efficiency, and ensuring sustainable practices in refurbishment and waste management. This role is for you if you are passionate about technology, process improvement, and customer satisfaction.