After-sales Key Account Executive, Cotonou (Benin Republic)

Job description

**Job Location:** Cotonou, Benin Republic **About the role:**This role offers a transformative opportunity for a passionate and ethics-oriented innovator to shape customer experiences for millions in off-grid communities across Benin. You will leverage your technical and methodical skills to solve customer difficulties across product replacement, warranty claims, troubleshooting, logistics, and service training. Teamwork across functions is key, and as an exceptional communicator fluent in French and proficient in English with a customer-centric obsession, you will thrive in finding solutions that drive satisfaction across Benin diverse geography. If you are passionate about using data to solve problems, optimising processes, and driving customer satisfaction from an operational standpoint, this role is for you!