Agent Deployment Manager

Job description

🌍 About Zauber After co-founding and scaling Forto https://forto.com to over $600M in funding, I took a step back to reflect on what’s still broken in global logistics. The answer was clear: it’s still a human-first, spreadsheet-heavy industry, full of repetitive processes and broken system interoperability. With the rise of AI agents, we now have the tools to rethink that from the ground up. Zauber builds autonomous agents for the global logistics industry, AI workers that handle operational tasks, talk to systems and humans alike, and get better every day. 🚢 We're already live with global logistics leaders in Europe and Asia 💰 Backed by P9 - one of Europe's top early-stage funds 📈 Growing fast and hiring exceptional talent to join early Now we are looking for an exceptional Agent Deployment Manager to help us define and build the next generation of AI-powered logistics systems. 🧠 What You'll Do You will own the complete deployment lifecycle for Zauber's AI agents with global freight forwarders, turning signed contracts into production systems that deliver measurable business value. This is a high-ownership role where you'll define how we implement, integrate, and scale our AI agents across complex enterprise environments. Every implementation you lead in these early stages builds the foundation for how we onboard hundreds of customers in the future. • Own end-to-end deployment for enterprise customers, from kickoff through go-live and hypercare to large scale roll-out and use-case expansion • Work directly with customer stakeholders across operations, IT, and business teams to map workflows, configure agents, and drive adoption • Partner closely with engineering/product to troubleshoot technical issues, coordinate system integrations, and feed customer insights back to product • Contribute to improving deployment playbooks, escalation processes, and operational readiness over time, incl. creating repeatable processes, templates, and best practices that enable the team to scale while compressing deployment cycles and time-to-value • Drive change management and operator training, turning skeptical users into AI champions who trust and rely on the agents 👤 You Might Be a Fit If You... • Have 2+ years of experience in implementation, deployment, or technical project management, ideally with enterprise software or AI products in a B2B environment • Know how to navigate complex organizations, build trust with diverse stakeholders, and drive consensus across teams • Have a bias for action and getting things done, even when the path forward is unclear • Experience with Agents/LLMs or writing software yourself is a big plus, as well as any working experience in the logistics/freight forwarding industry 🛠 What You Bring • Strong understanding of how enterprise software works, including APIs, databases, system architectures and integrations • Excellent project management skills, with the ability to plan, coordinate, and deliver on time across multiple stakeholders • Outstanding communication skills, with the ability to explain technical concepts to non-technical audiences • Fluency in English required, German is a strong plus 📍 Location & Logistics • Berlin office preferred, but open for hybrid setups • Annual offsite (last year we took the team for 4 weeks to San Francisco) • Start: As soon as possible 💼 What We Offer • Top-of-market compensation and meaningful early equity • Direct access to real users and fast feedback loops • A highly experienced team with full trust and autonomy • The opportunity to shape the foundations of a company and product from day one • A mission that matters: building intelligent systems to power the future of global trade 🚀 Why Now We’re not a demo company. We’re in production with real customers, in one of the world’s most critical and complex industries. Demand is not our bottleneck, execution is. This is your chance to join extremely early, shape the company, and build what will become the core infrastructure for global logistics automation. We envision a world where every shipment is proactively managed by intelligent agents. Where operators have superhuman capabilities at their fingertips and trade never stalls. 🇪🇺 Building from Europe What drives us personally is the belief that Europe’s long-term prosperity and sovereignty depend on a strong economic engine. We need more AI product-first European global champions on the world stage. Our mission is to build one of the biggest automation companies in the world - from Europe. While our HQ will be in Europe, we will relentlessly benchmark ourselves with the best globally and sell internationally from the beginning.