Agile Coach (hybrid, NYC)

Job description

Job Title Agile Coach (Hybrid – NYC) Job Summary Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced and dynamic Agile Coach to support enterprise-level Agile transformation initiatives. This hybrid role requires some on-site presence in New York City. The Agile Coach will serve as a trusted advisor to product teams, Scrum Masters, Product Owners, and leaders, guiding the organization toward higher levels of Agile maturity. The role involves hands-on coaching, training, mentoring, and fostering a culture of collaboration, continuous improvement, and alignment with organizational goals. Job Responsibilities Agile Transformation Coaching Provide coaching to large-scale Agile transformation initiatives, ensuring alignment with strategic objectives and measurable business outcomes. Collaborate with Agile Center of Excellence leadership to develop and execute a tailored Agile transformation coaching roadmap. Coach teams, Scrum Masters, Product Owners, and stakeholders on Agile frameworks such as Scrum, Kanban, and SAFe. Partner with product teams to implement Agile and product-centric practices to enhance delivery and business value. Serve as a trusted advisor to teams and mid-level leadership, reinforcing core Agile principles and practices. Training and Facilitation Design and deliver interactive workshops, training programs, and hands-on labs on Agile principles, tools, and methodologies. Provide education on technical best practices including DevOps, XP engineering practices (TDD, CI/CD, pairing), and Lean principles. Continuous Improvement Drive a culture of continuous improvement by facilitating effective retrospectives and promoting data-driven decision-making. Analyze team performance metrics to identify improvement opportunities and recommend actionable strategies. Stakeholder Engagement Partner with cross-functional stakeholders to identify challenges in Agile adoption and provide tailored coaching. Facilitate alignment and collaboration across teams and departments to support a smooth transformation journey. Best Practices Implementation and Tools Standardize Agile practices, ceremonies, and workflows across the organization. Utilize Jira, Confluence, Align, and other Atlassian tools to improve Agile process efficiency, workflow optimization, and reporting. Develop and monitor metrics for team health, velocity, and overall transformation progress. Job Requirements Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field. Minimum of 5 years of software development experience. At least 8 years in Agile coaching roles. Proven experience coaching Agile product transformations in large, complex environments. Certified Agile Coach (ICP‑ACC, ICP‑ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent. Deep knowledge of Agile frameworks including Scrum, Kanban, SAFe, and LeSS. Strong systems thinking capabilities and the ability to navigate complex organizational structures. Understanding of CI/CD pipelines, automated testing, and DevOps practices. Excellent communication, facilitation, conflict-resolution, and team motivation skills. Strong understanding of Agile methods and their practical applications across diverse environments. Preferred Experience Experience transitioning teams or organizations from traditional methodologies to Agile frameworks. Familiarity with Lean Portfolio Management and product-centric ways of working. Knowledge of organizational behavior and change management principles. Demonstrated ability to foster continuous learning and improvement within teams. Experience with metrics-driven coaching and technical excellence practices such as TDD and paired programming. Job Benefits Paid time off Medical insurance Dental plan Vision plan Life insurance STD/LTD Disability Paid holidays Competitive full-time salary range based on experience, education, and location