AI Administrator, Business Applications

Job description

**Get to Know Us** Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. **What You’ll Do** We are seeking an AI Admin to administer and govern the AI tooling that [Horizon3](http://Horizon3.ai) employees use for their work. The Business Applications (BizApps) team is the operational backbone for organizational collaboration, system connectivity, and process automation at [Horizon3](http://Horizon3.ai). We partner with every department to provide the platforms, guardrails, and integrations that eliminate manual toil safely and efficiently. We own and administer Jira, Jira Service Management (JSM), Confluence, Rovo, Loom, Glean, and our citizen development platform, Workato. We hold ourselves to least-privilege access, data privacy, and auditable data flows in everything we build. In this role, you will administer Glean and Rovo, and support configuration and access for work done in BizApps specific Claude, Gemini, and AWS Bedrock resources. You will manage access, connectors, and settings, and set up Projects, Skills, Gems, and agents of moderate complexity. You will help ensure AI tools reach only the data each person is entitled to see. You will scope and complete moderately complex projects with little direction. This is an individual contributor role reporting to the Senior Manager, Business Applications. You will work with the Senior Engineer on complex agent and automation builds, and with the IT Admins on shared platforms. The path from Admin to Senior Engineer is a defined growth route on this team. **This role will be responsible for:** - Administer Glean, including data source connectors, user access, permissions, configuration, and usage monitoring - Administer Rovo, including agent availability, access, and settings within our Atlassian environment - Configure and support Projects, Skills, Gems, and agents in Claude, Gemini, and AWS Bedrock, including access groups and workspace settings related to BizApps assets and resources - Manage provisioning, deprovisioning, and licensing for AI platforms using role-based access control (RBAC) - Build and maintain lower-complexity agents, Projects, Skills, and Gems for business teams, and escalate complex builds to the Senior Engineer - Gather use case, data source, and access details from AI enablement requests and route them to the right platform and owner - Implement access controls and data handling standards for AI deployments with Security and IT Engineering, applying least-privilege access and checking connector permissions against source system permissions - Monitor AI tool usage for misuse, permission drift, and unexpected data exposure, and escalate concerns to Security and the Senior Manager - Maintain a current record of AI tools, connectors, and deployed agents, including owner, purpose, data access, and review date, to support audits - Track platform releases and changes, assess their impact on access and data handling, and communicate them to the team - Write user guidance and enablement content that helps employees use approved AI tools correctly - Report on adoption, license utilization, and platform health to the Senior Manager - Demonstrate a commitment to integrity, process improvement, and customer satisfaction ## **What You’ll Bring** - Must have hands-on experience administering at least one enterprise AI, enterprise search, or comparable SaaS platform, including users, roles, permissions, and integrations - Must have hands-on experience configuring Projects, Skills, Gems, agents, or similar on at least one of Claude, Gemini, Glean, Rovo, or AWS Bedrock - Must have an understanding of RBAC, least-privilege access, and how source system permissions affect what an AI tool can retrieve or expose - Must have experience troubleshooting connector, access, and configuration problems and escalating them with clear diagnostic detail - Must be able to scope, plan, and complete moderately complex projects with little direction from a manager - Must be able to write clear guidance and documentation for technical and non-technical employees - Must be able to follow data handling and security requirements when working with AI tools that access company data ### **Minimum Education and Experience** - Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience - 3+ years of experience in IT, business systems administration, or SaaS platform administration, including hands-on work with AI or enterprise search platforms - Experience supporting a distributed or remote-first workforce **Required Tech Stack Experience** - AI platforms: Glean, Rovo, Claude, Gemini, and/or AWS Bedrock (experience with at least one required) - Working knowledge of Jira and Confluence - SSO and identity provider concepts as they relate to application access - Basic familiarity with APIs and connector-based integrations **What Sets You Apart?** - You have deployed or administered an enterprise AI or search platform across a company and measured its adoption - You have built agents, Projects, Skills, or Gems that teams use in daily work - You have reviewed AI tool access against data classification or compliance requirements such as SOC 2 - You have scripting skills (for example Python or JavaScript) that you use to automate admin work - You are interested in growing toward integration and solution engineering - Relevant certifications such as AWS, Atlassian, or similar - Experience in high-growth SaaS or cybersecurity companies **Compensation and Values** At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. In accordance with various State’s transparency regulations, we provide the following salary range information for this position: - Base salary range: $115,000- $151,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. - Additional compensation: All full-time roles are eligible for an equity package in the form of stock options. **Perks of** [**Horizon3**](http://Horizon3.ai) - Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. - Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. - Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. - Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence. - Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. **You Belong Here** Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. **Other Duties** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. **Application Note** In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.