AI Application Packaging Engineer

**Title: AI Application Packaging Engineer** **Location: Andheri (East), Mumbai** **Reports to:** **Service Director** **ABOUT US** Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data. **OUR VALUES** - Partnership: we become one team and family with organisations, helping them to navigate change and stay agile. - Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens. - Innovation: we bring together the right technologies and services to design solutions that work. - Passion: we are passionate about – and dedicated to – public services and improving people’s lives. ### ### **THE ROLE:** We’re looking for an AI-first ITS Engineer with strong Application Packaging expertise to join our growing team at Agilisys. In this role, you’ll work across Application Packaging, Endpoint Management, Cloud Deployment, and Automation, helping modernise IT operations through AI-driven and scalable solutions. This is an opportunity to work in a fast-paced environment where automation, innovation, and operational efficiency are at the core of what we do. ### **ABOUT YOU:** **Must-Have's** - 5+ years of hands-on experience with SCCM and/or Microsoft Intune for application packaging, deployment, and endpoint management. - Strong experience with PowerShell scripting and a good understanding of Windows Registry, File System internals, and deployment workflows. - Experience managing application packaging, deployment, patching, and remediation processes in enterprise environments. - Exposure to vulnerability management and patch lifecycle activities using tools such as WSUS, Active Directory, or endpoint security solutions. - An AI-first mindset with interest or experience leveraging Generative AI tools to improve efficiency across packaging, testing, deployment, troubleshooting, and operational tasks. - Hands-on experience using automation or AI-assisted tools to streamline IT operations and deployment workflows. **Desired Skills** - Experience with InstallShield, ORCA, VBScript, or related packaging technologies. - Microsoft or vendor certifications (Intune, SCCM, Windows, Azure, ITIL). - Experience supporting enterprise or regulated environments. **Who You Are** - Behaviours & Mindset: We will hire, assess, and manage you on behaviours as much as technical skills. - High Agency: You solve problems before they’re reported. - Ownership: You deliver end-to-end outcomes, not just closed tickets. - Outcome-Driven: You obsess over metrics like Patch Hygiene and Zero-Rework. - Communicator: You can explain complex technical risks to UK-based stakeholders with ease. Clear, structured, empathetic updates across tech and business audiences. - Collaboration – Support others, adapt under pressure, maintain team morale. **PROCESS** Simply submit your CV. We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. Please note that our roles are primarily office based, with modern and well-connected office locations in Andheri East. By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing – but please note that this means we will no longer consider you for the role you have applied for. We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent. Agilisys is committed to building a diverse and inclusive workforce and encourages applications from all backgrounds. #LI-PS1