Job description

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.

We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change.

About the Role

We're looking for an intern who already has real hands-on experience with AI tools like Claude and Gemini and is excited to put that experience to work on real business problems. You'll join our G&A team, partnering with People Ops, IT, Finance, and Accounting to spot repetitive, manual processes and turn them into AI-assisted or fully automated workflows.

This is a hands-on role from day one — you'll be embedded with real teams, solving real problems, and helping move active projects across the finish line. It's a great fit for a business-minded student who wants experience at the intersection of AI, operations, and process improvement, and who wants to see their work actually put to use.

What You'll Do

Partner with G&A, People Ops, IT, and Accounting to identify and develop AI automated solutions to support daily operations.
Design, build, and pilot AI-powered workflows and tools using Claude, Gemini, and other AI platforms.
Help move existing AI and operations projects forward — from research and prototyping to testing and rollout.
Document new processes and create simple guides or playbooks so teams can adopt and maintain the tools you build.
Gather requirements from stakeholders across departments, test proposed solutions, and iterate based on feedback.
Track the impact of your work — time saved, errors reduced, processes streamlined — and report results to G&A leaders and key stakeholders.
Take on ad hoc business operations projects and tasks as priorities shift across the G&A function.

What We're Looking For

Demonstrated hands-on expertise using AI tools such as Claude and Gemini to complete work — research, writing, workflow design, data tasks, and more.
Able to speak concretely about how you've used AI tools to solve a real problem, not just that you've experimented with them.
Currently pursuing a Bachelor's or Master's degree; Juniors, Seniors, and graduate students are all encouraged to apply.
Business-related majors preferred (e.g., Business Administration, Management Information Systems, Business Analytics, Accounting) — but strong candidates from other majors with genuine AI expertise are welcome.
Strong analytical and problem-solving skills, with a resourceful mindset and comfort learning new software quickly.
Strong written and verbal communication skills; comfortable working cross-functionally with stakeholders across multiple departments.
Highly organized and detail-oriented, with the ability to manage several small projects at once.
Able to work independently while knowing when to loop in your manager or stakeholders.
University of Montana students preferred; students at other schools are welcome to apply as long as they can reliably commute to and from work in person at our Missoula office.

Preferred Qualifications

Coursework or project experience in business process improvement, data analytics, or operations.
Familiarity with AI tools, Large Language Models (LLMs), APIs, and automation platforms such as Zapier or Power Automate
Solid Excel and/or Google Sheets skills.
Prior internship or work experience in HR, IT, or Accounting functions.

Internship Details

Duration: Fall 2026 term, with the possibility of extending into spring based on performance and team need.
Location: On-site at Submittable's Missoula, MT headquarters. University of Montana students preferred; open to students at other schools who can commute in.
Compensation: $16–$18/hour, based on experience.
Schedule flexibility available around class schedules.
Direct mentorship from Submittable's IT & Operations Manager and exposure to leaders across G&A, HR, IT, and Accounting.
The chance to work on real AI initiatives with direct, visible business impact.

We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Hawaii, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, Washington, West Virginia, and Wyoming.

Fraudulent Recruitment Advisory: Submittable will NEVER request bank details, payment, or personal information during the hiring process, nor extend offers without an interview. All legitimate communications come from official submittable.com email addresses. If you receive suspicious outreach, please report it to people@submittable.com. (Please do not submit applications, resumes, cover letters, or other candidacy materials to this email address. Emails of this nature will not be reviewed or considered.)

Why Submittable?

Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change.

At Submittable, you’ll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply!

Benefits: We are proud to offer highly competitive benefits to our full-time employees, including:

Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
401(k) plan with employer match starting day one
Equity stock options to share in our success
Flexible hours, remote work options, and generous vacation and sick leave
Paid parental leave for mothers, fathers, and adoptive parents
Professional development stipends to support your career growth
Opportunities to participate in community outreach and volunteer programs
Monthly company-sponsored happy hours and gatherings to connect and unwind

Our Commitment to Inclusion & Belonging

At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture.

We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good.

As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background.

About Our Process

Our goal is a fair, efficient, and thorough evaluation process that benefits you and our team and respects your time. As you can imagine, we have received a high volume of applications. Your willingness to participate in I.D. Verification and answer a few questions early allows us to move through the process more quickly.

Let's Talk About AI:

Guidelines for using AI in our Hiring Process: At Submittable, we believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. If you have questions or need accommodations, please let us know.

For additional information and guidance on using AI to prepare an interview at Submittable, please click here.

We believe our approach streamlines the hiring process and respects your time by ensuring that every conversation is substantive and focused on your unique qualifications. We appreciate your cooperation and look forward to learning more about you.

AI Automation Intern, Business Operations at submittable | AI Job Board