AI-Forward Engineer

Job description

At Swoop, our mission is simple: Improving patient outcomes. As a market leader in AI-driven, data-powered, and privacy-compliant healthcare engagement, we connect the signals that drive earlier diagnosis, better treatment decisions, and sustained adherence. Our integrated, privacy-safe platform, enables life sciences companies to drive measurable patient and commercial outcomes with actionable intelligence — spanning patient and HCP audience targeting, community engagement, AI-powered web solutions, coordinated omnichannel activation, and prescription fulfillment. We believe our people are our greatest asset. Swoop fosters a culture of innovation and continuous learning, providing employees with rich opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025 and 2026. We are driven by a patient-first philosophy and passionate about leveraging technology to create a healthier future. After becoming an independent company in 2024, Swoop experienced significant growth and demonstrated an unwavering commitment to innovation, talent development, and enhancing the patient experience. Our acquisition of MyHealthTeam in January 2025 and Nimble in May 2026 helped us further bridging the gap between healthcare brands and patients for more impactful and targeted engagement. Empowering millions of patients nationwide to connect, share resources, and access medically verified information to better manage their health. MyHealthTeam hosts the largest and most engaged patient social networks in healthcare, offering more than 70 condition-specific communities for chronic and rare conditions. As a prescription fulfillment and patient engagement platform, Nimble empowers independent and regional pharmacies to deliver a modern, consumer-friendly healthcare experience while streamlining pharmacy operations. If you're a driven professional seeking to make a real difference in healthcare marketing at a fast-growing, innovative company, join Swoop and help us revolutionize how brands connect with patients and HCPs. Your name may not start with A(ndrej) or B(oris); but hey, we are not hiring for A/B testing. As an **AI-Forward Engineer**, you will be at the frontier of how AI transforms every function in our startup. You will experiment with, evaluate, and implement AI-powered tools and workflows that accelerate teams across product, engineering, data, design, as well as sales, operations, customer success, and product marketing. The AI landscape evolves weekly — you will be our vanguard: rapidly prototyping with products, then shipping the integrations that give our teams an unfair advantage. A successful candidate combines solid software engineering fundamentals with deep curiosity about the AI ecosystem and a drive to put the best tools in the hands of every team. **Our engineering culture**: We operate with shared trust and no egos. We enjoy being "in this together" and collaborating on the challenges of a rapidly scaling business. We live out our company values of curiosity, ownership, simplicity, and GSD. ### You will: - Work closely with every function (product, engineering, data, design, operations, sales, and product marketing) to discover pain points and translate them into AI-enabled solutions - Experiment with and implement AI-assisted developer tooling, leveraging Claude Code for agentic coding workflows and AI-enhanced CI/CD pipelines that help engineering teams ship faster with higher confidence - Leverage frontier models (Claude, Gemini, Kimi, GPT) as core engineering tools, evaluating new model releases for coding, reasoning, and agentic capabilities, and integrating the best-fit models into team workflows as they evolve - Build and evolve our AI-augmented testing pipeline: from product spec use cases through test cases, test data, unit tests, and end-to-end Playwright automation, all generated via Claude Code, plus large-scale codebase improvement and refactoring through AST-based tooling (Java/Spoon, TypeScript/OXC, Flutter Dart Analyzer) - Evaluate and deploy AI-powered design tools, such as Figma, Pencil, Stitch, Veo, Nano Banana - Integrate AI-native intelligence platforms into go-to-market, operations, customer success, and support workflows - Stay on the leading edge of the AI tool landscape: continuously scouting, testing, and benchmarking new tools as they emerge weekly - Create internal tools and interfaces (chat-based assistants, dashboards, browser extensions, Slack integrations) that make AI capabilities accessible to non-technical stakeholders - Establish best practices for agentic engineering, model evaluation, cost management, security, and responsible AI use across the organization - Instrument and monitor AI-powered systems for reliability, accuracy, and cost-effectiveness ### What you bring: - 2+ years in engineering or DevOps roles, you know how software gets built, tested, and shipped - Well versed in multiple programming languages including TypeScript, Java, and Python - Hands-on experience with Terraform, GitHub flows/actions, and CI/CD pipelines, and an instinct for where AI can accelerate them - Knowledge of AWS - Already building with AI, whether it's frontier models like Claude, Kimi, or Gemini, agentic coding tools, or something you hacked together last weekend - Comfortable working across teams that don't speak your language (product, data, design, sales, ops), and translating their pain into working tools - A tinkerer's obsession; Show us what you've built - Bias for shipping over perfecting: you'd rather demo a rough v1 in an hour than a polished v3 next week ### What's in it for you: - Compassionate and driven colleagues in a fun environment where success is celebrated - Accelerated career growth in a fast-growing company - Coaching from experienced engineering leaders - Direct access to executives and a transparent company culture - Rare opportunity to change an industry and lives of millions - We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do - Medical / Dental / Vision / 401K package that fits your needs - Flexible Vacation Time Policy - 12 Paid Holidays - Work out of our Nimble HQ in beautiful downtown Redwood City