Job description

Who We Are

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +500 experts from +50 nationalities)
We are robust and resilient (100% independent and 0 debt)
We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
We are positive, courageous, caring, doers and committed to excellence

About Gen-e2

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents:

We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot.
The quality consistently exceeds the output of our best traditional engineering teams.
A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability.

With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.

Your Role

As a Senior Manual QA, you will lead and implement testing strategies to ensure our products meet the highest standards of functionality, usability, and reliability. You will be actively involved throughout the product lifecycle from requirements analysis to detailed documentation and promoting quality best practices acting as a bridge between Quality Assurance and Business Analysis.

Design, document, and execute manual test cases for functional, integration, regression, and end-to-end testing.
Analyze requirements and user stories to ensure they are testable, complete, and aligned with business needs.
Prepare test plans, test data, and test environments, coordinating with development and operations when needed.
Execute tests, report defects with clear reproduction steps, impact, severity, and evidence, and follow up through resolution.
Analyze logs and use debugging tools to help identify the root cause of issues (frontend, backend, data, environment).
Maintain all QA documentation: test cases, execution results, defect reports, regression packs, KPIs, and release notes.
Act as a quality reference within the team, promoting best practices, risk-based testing, and continuous improvement.
Clarify requirements and complete user stories (business rules, flows, and edge cases).
Help translate business needs into clear, testable acceptance criteria and simple process/interaction flows.
Identify impacts and risks when requirements change and reflect them in test scope, documentation, and the regression suite.

Who You Are

6+ years of QA experience, with at least 4+ years focused on manual testing.
Strong experience designing and executing manual test cases and test plans for complex applications.
Solid knowledge of defect management, regression testing, environments, and test data preparation.
Ability to read and interpret logs and support troubleshooting with the development team.
Very strong documentation skills: you keep test artifacts organized, clear, and up to date.
Analytical mindset: comfortable breaking down flows into scenarios, risks, and priorities from a QA perspective.
Experience working with BAs to refine user stories and acceptance criteria (nice to have, but considered a strong plus).
Excellent communication and teamwork skills, able to explain quality risks to both technical and non-technical stakeholders.
Bonus: previous exposure to test automation or close collaboration with automation engineers.
Hybrid in Bogotá 3 times per week at the offices.

Who You Are

Your willingness to do the right thing even when facing adversity
You care about the well-being of others and the world at large
You strive to approach things in a optimistic way
You nail the fundamentals, sweat the details
You understand the whole is more than the sum of its parts and actively work towards continuous improvement of the group

More About PALO IT

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

Become a climate net-zero company
Deliver projects with a positive impact
Train 100% of our workforce on impact
Achieve B Corp certification among all our offices across the globe
Continuously measure & improve employee happiness