AI Operator, Implementation Delivery (UK)

Job description

ABOUT DISTYL AI Distyl is an applied AI technology company partnering with the world’s most ambitious institutions to rearchitect critical operations for the frontier of AI. Our customers include the largest companies in telecom, healthcare, insurance, manufacturing, consumer goods, and global social organizations. We research and deploy technologies that power AI-native operations — both for our partners and for Distyl itself. Our work spans research into self-constructing systems, the development of the most reliable execution of AI systems, and products that transform mission-critical workflows. As a result, Distyl's technologies affect some of the world's largest operations — from hundreds of millions of consumer interactions to tens of millions of supply chain transactions and millions of patient journeys. Distyl is backed by leading investors including Lightspeed Venture Partners, Khosla Ventures, Coatue, DST Global, and the board-members of 20+ F500s. WHAT WE ARE LOOKING FOR Distyl deploys production AI into Fortune 500 operations in weeks. The difference between winning and falling short is operational rigor: clear goals, real accountability, and relentless forward motion. As Distyl's AI Operator, Implementation Delivery, you'll be the primary accountability owner on our first wave of UK client programs, and one of the earliest members of the London team. You'll work shoulder to shoulder with forward deployed engineers, architects, and customer executives, owning outcomes end to end, enforcing clarity where there is ambiguity, and closing the gap between what was promised and what gets delivered. Because this is a new market for Distyl, you'll also be helping shape how we operate here: adapting the playbook that works in the US to UK and European clients, and building the foundation for the team that follows. This role is for someone who loves being deep in the problem: on site with customers,in the weeds of a complex issue, driving forward motion without letting anything slip. You should also be comfortable with the ambiguity of being early: fewer existing systems to lean on, more room to build them. KEY RESPONSIBILITIES - Own End to End Delivery: Lead complex, large scale AI implementations at Fortune 500 and enterprise clients across the UK, managing parallel workstreams, owning the delivery timeline, and holding the team accountable to measurable outcomes on time and on budget - Enforce Operational Rigor: Ensure goals are clear and commitments are kept. A program doesn't ship until success is defined, ownership is clear, and risk is understood - Build Deep Client Trust: Establish and sustain trust with enterprise clients. Manage expectations with precision, align delivery to contracted outcomes, and lay the groundwork for lasting partnerships through demonstrated, measurable value - Drive Stakeholder Alignment: Navigate client executives, technical teams, and Distyl leadership with confidence. Provide clear, honest reporting on program status and surface risks before they become problems - Operate at Maximum Velocity: Keep programs moving in fast changing environments. Adapt quickly when priorities shift without losing momentum or dropping balls - Grow and Motivate Teams: Onboard and organize forward deployed engineers and AI strategists to design and build cutting edge AI solutions at the client site - Operate as an AI Native: Stay on top of the latest models and tools, reinvent your own workflows continuously, and push your team to do the same - Help Build the Playbook: As one of the first people on the ground, help translate Distyl's US delivery practices for the UK market and author the best practices that the next wave of UK hires will build on WHO YOU ARE - A Chaos Wrangler: You bring order to ambiguity without slowing things down. You identify what's unclear, make it clear, and keep the program moving - You Thrive Under Pressure: There is no single path to this role. The strongest candidates have come from places where the job was to own hard outcomes under pressure: Founders, Chiefs of Staff, COOs, Delivery Managers, and operators from high intensity deployment environments. What matters is the pattern: you have shipped, wrangled, and delivered at scale - An Enterprise Scale Executor: You have proven experience delivering large scale programs for enterprise clients, including programs with significant budgets ($10M+ equivalent). - Accountable: You hold yourself and your team to a high bar. Missed deadlines have explanations and plans - A Strong Communicator Across All Levels: You switch seamlessly between technical deep dives with engineers and high level strategic conversations with C-suite executives - A Raiser of the Bar: You've seen what excellence looks like at scale and use that benchmark to raise the operating cadence of every team you join. You don't just know what good looks like in theory, you've lived it, and you won't accept less - Comfortable Building From Scratch: You're energized by joining a market before the playbook, processes, or team are fully in place. You'd rather build the system than inherit one - AI Native: You actively use frontier AI tools in your daily work and have a track record of reinventing your own workflows as the technology evolves - Travel Ready and Customer Obsessed: You love being on site with customers and inside the problem. Expect significant travel across the UK and, at times, Europe WHAT WE OFFER - Competitive salary, meaningful equity, and a comprehensive benefits package - Workplace Pension Scheme with employer contributions - Private Medical Insurance (PMI) offered - Flexible Time Off + Holidays - Lunch provided on office days - Access to state-of-the-art models, generous usage of modern AI tools, and real-world business problems - Ownership of high-impact projects across top enterprises - A mission-driven, fast-moving culture that prizes curiosity, pragmatism, and excellence #LI-Hybrid We believe diverse perspectives make our work stronger and more impactful. We are an equal opportunity employer and evaluate all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage candidates from all backgrounds to apply.