AI Product Engineer (Backend/LLM)

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by **LOIS**, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. We're a team of **driven, enthusiastic problem solvers** with **strong backgrounds in machine learning, engineering, product management, legal** and **operations**, on a mission to help attorneys resolve cases faster, for better outcomes. We're combining **cutting edge models**, approaches, and technologies with precise **human in loop** and **data annotation** processes. After achieving state-of-the-art results in automatic transcription, we're now pushing the boundaries in **advanced NLP problems** such as summarization of medical records and legal depositions, or automations of other legal workflows. We have many challenges to solve, which is exactly where you'll start if you join us. As an **AI Product Engineer**, you will work closely with **Machine learning Engineers**, turning AI capabilities into dependable product features. You will **own the systems** and **workflows** that make AI-powered customer experiences reliable, secure, measurable, and maintainable. ### Key responsibilities - Own AI-powered features from technical design and implementation through rollout, monitoring, and maintenance - Design services, APIs, data pipelines, and workflows that integrate LLMs and other machine-learning capabilities into Filevine products - Turn prototypes into production systems weith appropriate reliability, scalability, security, latency, and cost - Implement patterns such as retrieval and grounding, structured generation, tool use, human review, and graceful fallbacks - Establish quality metrics, tracing, monitoring, and feedback loops for AI-powered features - Collaborate with ML Engineers, Software Engineers, Product, and domain experts to turn customer problems into practical solutions - Make pragmatic technical decisions and communicate their context and tradeoffs clearly ### Who are we looking for - At least 5 years of professional software-engineering experience, including end-to-end ownership of production systems - Experience designing, delivering, and operating AI-powered product functionality in production - Strong software-engineering foundations, including API design, data modeling, distributed systems, testing, and failure handling - Strong experience with Python or a comparable language and the ability to work in a Python-first environment - Practical understanding of production LLM systems, including retrieval, context management, structured outputs, tool calling, evaluations, guardrails, and common failure modes - Experience with asynchronous workflows, data-processing pipelines, background jobs, or event-driven systems - Experience deploying and operating cloud services; our stack includes Python, TypeScript, Temporal, Kubernetes, and AWS - Ability to evaluate tradeoffs among quality, reliability, latency, user experience, complexity, and cost - Good communication and writing skills in English, team spirit, and an independent problem-solving mindset - Ability to meet periodically in our Prague or Bratislava office, as we value in-person collaboration