AI Product Manger : Advisor

Job description

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. This Product Manager Advisor balances tactical sprint execution with hands-on product discovery and commercialization. This role is key to expanding internal and external beta programs for our AI Gateway and upcoming AI platform products. Working closely with engineering, architecture and other teams, they translate high-level product strategy into prioritized backlogs, test technical feasibility, and operationalize AI capabilities for real-world business use. Beta & Launch Execution: Lead internal and external client beta programs for the AI Gateway and platform products; establish feedback loops to refine workflows, resolve adoption friction, and validate usability. Backlog & Sprint Ownership: Own, prioritize, and sequence the product backlog. Help write clear user stories and acceptance criteria granular enough for sprint execution, defining the team’s "definition of done." Feasibility & Technical Discovery: Partner directly with Architecture and Engineering to test feature feasibility, evaluate compute trade-offs, and translate technical capabilities into actionable requirements. GTM & Stakeholder Support: Assist product leadership with GTM readiness by providing clear feature documentation, tracking beta metrics, and coordinating with onboarding and support teams. This position is a hybrid role requiring at least 1 day per week in any of the following office locations: Allen, TX, Birmingham, AL, Cedar Falls, IA, Charlotte, NC, Lenexa, KS, Monett, MO, Springfield, MO This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). What you'll be responsible for: Researches market trends and needs; articulates findings in the form of product requirements. Plays proactive role in product planning and design to ensure the product is differentiated from competitors in the marketplace. Involved throughout the entire lifecycle of the product, working closely with development teams from product initiation to delivery to eventual product retirement. Develops specific marketing plans and activities for specific products or product lines to establish, enhance or distinguish product placement within the competitive arena. Develops business plans and product positioning in the marketplace. Oversees market research, monitors competitive activity and identifies customer needs. Establishes pricing strategies. May assist in support of specific product or product family. May assist less experienced peers. May perform other duties as assigned. What you'll need to have: Must have 10 years of experience in building software or platform products. H ands-on experience running client betas, user testing, or early-adopter programs. Translates high-level product strategy into prioritized backlogs, clear user stories, and actionable product releases. Pivots quickly based on real-time feedback, shifting AI capabilities, and evolving governance standards while maintaining sprint velocity. Leverages user interaction data and model accuracy metrics to validate product performance and measure commercial value. Experience working in highly regulatory environments. Must be able to travel up to 25% to attend internal or external business meetings, training and/or professional conferences. What would be nice for you to have: Bachelor's degree in computer science, Business or Information Systems. Experience with Agile development. Financial services industry experience. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech