AI Project Manager / Scrum Master - Senior Associate

Job description

About Us With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future. Line of Service Overview Internal Firm Services (IFS) brings together the specialist functions that enable PwC Middle East to run, grow and transform—supporting our people, clients and business with the capabilities needed for the future of work. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology & AI, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Transformation & Change. As we continue to embed data, technology and new-age AI into how we work, we are hiring talent who can help our teams become more AI-enabled, digitally confident and ready to create greater value across PwC Middle East. Business Unit Overview T he AI Centre of Excellence (AI CoE) is our central engine for AI strategy, product build, and scale. It governs standards and cost and risk controls, runs AI Factory squads to design and ship custom AI solutions and reusable frameworks (LLM and RAG stacks, integrations on Azure), provides technical consultation on architecture, solution design, and best practices, and drives workforce transformation through training and upskilling to accelerate adoption across our lines of service. Operating within IFS, the CoE partners with Experience Design and adjacent technology teams, follows a codified operating model and RACI for approvals and observability, and supports proposals, demos, and delivery with a focus on distinctive outcomes and trusted leadership. How You’ll Contribute As a Project Manager/Scrum Master, you’ll be responsible for coordinating and delivering AI and GenAI initiatives using Agile methodologies. The role combines project management, sprint facilitation, stakeholder engagement, and delivery governance to ensure successful execution of AI products and solutions. Working closely with Product Managers, Architects, Engineers, and business stakeholders, the role ensures delivery commitments are met, risks are proactively managed, and teams operate efficiently within the AI CoE delivery framework. Agile Delivery & Scrum Facilitation Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Support backlog refinement activities and sprint readiness. Track sprint progress and team commitments. Identify and remove delivery impediments and blockers. Promote Agile best practices and continuous improvement within the team. Help teams improve sprint predictability, quality, and delivery performance. Project Coordination Develop and maintain project schedules, milestones, and delivery plans. Coordinate activities across business and technical teams. Track project progress against agreed timelines and deliverables. Monitor dependencies, risks, assumptions, and issues. Escalate delivery concerns appropriately and ensure timely resolution. Leveraging historical project data to spot bottlenecks, predict delays, and prevent budget overruns before they occur. Support project governance and status reporting. Stakeholder Management Act as a central point of coordination between stakeholders and delivery teams. Communicate project status, risks, and key decisions to stakeholders. Ensure alignment between business expectations and delivery commitments. AI Delivery Support Support delivery of AI, GenAI, automation, analytics, and digital transformation initiatives. Coordinate activities between Product Managers, Architects, Developers, QA, and Business Analysts. Ensure project activities align with AI CoE delivery standards and governance requirements. Reporting & Governance Prepare weekly project status reports and dashboards. Maintain project documentation and action logs. Track RAID (Risks, Assumptions, Issues, Dependencies) registers. What You’ll Bring Experience 3-8 years of experience in Project Management, Scrum Master, PMO, or Agile Delivery roles. Experience delivering technology, AI, data, analytics, or software development projects. Experience working in Agile environments. Experience coordinating cross-functional teams. Education & Certifications Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration or a related field. PMI-PMP Certified Technical Skills & Specialized Knowledge Project Management Project planning and coordination Risk and issue management Stakeholder communication Status reporting Dependency management Documentation and governance Agile & Scrum Scrum framework Kanban principles Sprint planning and execution Agile ceremonies facilitation Team coaching Continuous improvement Technical Awareness Understanding of AI and Generative AI concepts Software development lifecycle (SDLC) Cloud and data platform fundamentals AI product delivery lifecycle Tools Jira Azure DevOps Asana Microsoft 365 Suite Attributes & Soft Skills Excellent communication skills and the ability to collaborate across multi-located and diverse teams. Ability to understand and translate business requirements into technical solutions. Curious, proactive, and eager to learn. Excellent verbal and written communication in English; Arabic is preferred. What Sets You Apart Passion for AI, Generative AI, and emerging technologies. Strong facilitator who can bridge business and technical teams. Proactive problem-solver who removes blockers and drives delivery. Excellent communicator with strong stakeholder management skills. Highly organized and able to manage multiple priorities in a fast-paced environment. Collaborative, agile-minded, and focused on continuous improvement. Motivated by turning innovative ideas into impactful business solutions. How You’ll Make a Difference At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level. Why You’ll Love Working at PwC At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.