AI & Sales Operations Analyst

Job description

Mission: The Data & AI Strategy Analyst plays a key role in enhancing sales performance and commercial decision-making through data, analytics, automation, and Artificial Intelligence. Working closely with Sales, Business Units, Digital teams, and Technical Teams the role identifies opportunities to optimize sales processes, improve forecasting, strengthen customer insights, and automate reporting. By translating business needs into scalable data and AI-driven solutions, the position supports the organization's digital transformation while delivering measurable improvements in sales effectiveness, productivity, and business growth. Data & AI Strategy Development Support the definition, evolution, and execution of the organitzation Data & AI Strategy. Identify strategic opportunities where data, analytics, machine learning, automation, or Generative AI can improve operational sales efficiency, customer experience, revenue growth, or decision-making. Conduct industry benchmarking and monitor market trends, technologies, competitors, and emerging use cases. Support leadership in assessing investment priorities and strategic initiatives related to AI and data transformation. AI Opportunity Identification & Use Case Management Partner with business leaders to understand challenges and identify opportunities for applying AI and advanced analytics. Facilitate workshops to collect, assess, and prioritize business needs. Create structured use case portfolios and opportunity pipelines. Evaluate potential initiatives based on business impact, implementation effort, technical feasibility, cost, risks, and expected return on investment. Support the development of proofs of concept (PoCs), pilot projects, and scaling initiatives. Track use case performance and business outcomes after deployment. Stakeholder Engagement & Change Management Act as a liaison between sales functions, data teams, IT departments, and external vendors.. Support organizational change initiatives related to data and AI adoption. Prepare communication materials, presentations, and executive updates. Deliver workshops, awareness sessions, and capability-building activities. Promote a culture of innovation, experimentation, and data-driven decision-making. Education Required: Bachelor's degree in Business Administration, Engineering, Economics, Mathematics, Data Science, Computer Science, Statistics, or a related field. Preferred: Master's degree in Business Analytics, Data Science, Artificial Intelligence, Digital Transformation, Strategy. Experience 3-5 years of experience in one or more of the following areas: Strategic consulting Business analysis Data analytics Digital transformation Innovation management Business intelligence AI implementation programs Experience working in cross-functional and international environments. Experience developing business cases and strategic recommendations. Exposure to AI, machine learning, predictive analytics, or automation initiatives. Experience managing stakeholders across different business functions. Knowledge of: Generative AI Large Language Models (LLMs) Machine Learning fundamentals Automation and RPA concepts AI copilots and productivity solutions Cloud-based AI ecosystems Languages: Fluent English (written and spoken) Additional languages are a plus Required Soft Skills: Strong analytical thinking and innovative mindset Detail-oriented with high accuracy Goal-oriented Communication skills Problem-solving abilities Adaptability and willingness to learn Why join us? Enjoy a highly flexible hybrid work model in a company that takes care of the employees’ wellbeing, offering work-life balance benefits such as subsidized canteen, free language courses, transport and coaching services. Join a company that has a deep commitment to sustainability and push yourself to reach your full potential in a dynamic and challenging setting that values innovation and expertise. Come & join us on the road to success. #LI-Hybrid Applus IDIADA is committed to equality, diversity and inclusion . We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone. Applus IDIADA is a young and dynamic organization that values participation, collaboration and long-term relationships. We continuously generate professional development opportunities and growth alternatives for motivated and engaged professionals.