AI Solutions Engineer

Job description

Position Overview: MRI Software is looking for a Project Manager with 3 to 5 years' experience to join a growing team in our Global Professional Services (GPS) department. This role involves managing multiple client facing engagements of varying complexity and duration. The Project Management team sits naturally at the centre of customer implementations and hence the Project Manager has a high-profile role within MRI. Working Hours: North America (EST) 8:30 - 17:00 - Reminder to keep Daylight Savings in mind. Responsibilities: Successful delivery of multiple concurrent customer-facing consulting and technology projects. Ensuring quality of delivery and customer satisfaction. Customer relationship and expectation management during the engagement lifecycle. Strongly confident in understanding of the software development lifecycle. Provide clear and accurate management reporting and statistics including accurately forecasting imminent invoicing and future income. Work closely with the sales teams and have a solid understanding of the sales process. Work very closely with the team of consultants to ensure project deliverables are met. Work with the operations team to effectively schedule the necessary team members on projects, while recognizing that there will be competing demands on these resources. Liaise with practice managers and directors on project escalations. Manage changes to project scope and schedule effectively. Risk management Ability to lead a meeting and portray concepts persuasively. Recognition that the need for administration and day-to-day tasks is vital in the role of Project Manager. Support business process improvements and collaborate with others to deliver. Implementation experience would be desirable. Requirements: 3-5 years of experience in delivering external projects to clients. SaaS implementations experience desired Bachelor level degree PMP Certification or related Project Management Qualification - desirable Great communication skills Advanced Excel proficiency required Microsoft Office Suite proficiency Proven ability to work on complex pieces of work to successful outcomes for both employer and customer. We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks such as office breakfasts, quarterly lunches, and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group Have confidence in your health with our offered Medical Aid Scheme. Invest in our competitive Personal Pension plan and help set you up for your future. Big on family? So are we! Here at MRI Software, we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s). Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose! Further your professional development with our Tuition Reimbursement Schemes Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself. About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!