Air Cargo Administrative Assistant

Job description

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Job Summary We are seeking a detail-oriented and organized Administrative Assistant to support our ground handling and passenger services office. This role involves managing daily administrative tasks, coordinating office activities, and ensuring smooth communication between internal teams and external clients. Responsibilities Answer and direct phone calls, emails, and correspondence. Organize and schedule appointments, meetings, and travel arrangements. Maintain office records, policies, and procedures. Assist in preparing reports and reconciling expenses. Manage airport security badging processes for employees. Oversee time and attendance tracking and assist with payroll processing. Order and manage office supplies. Provide support to visitors and act as a point of contact for clients. Minimum Requirements Proficiency in MS Office (Excel, PowerPoint). Strong organizational and time management skills. Excellent communication and problem-solving abilities. Knowledge of office management systems, payroll, and security badging procedures. High school diploma required; additional administrative qualifications are a plus. Preferred Skills Experience in the aviation or transportation industry. Familiarity with payroll and timekeeping software. Ability to handle confidential information with discretion. Strong attention to detail and accuracy. Customer service experience in a fast-paced environment. Physical Requirements/Working Conditions Remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer. Walk short distances. Reach above and/or below shoulder. Handle/grasp documents or office equipment. Sit and/or stand for short or extended periods of time. Lift/carry/move objects, files and documents up to 10 pounds. Work in an office environment using standard office equipment. Talk, listen, and speak clearly on telephone. Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Perks & Benefits Want your pay in advance? Access your pay when you need it through DailyPay app! Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care? Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! Looking to stay healthy and improve your life? Wellness Programs offered to all employees! Want to invest in your future? 401k program offered! Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available! WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.