Hourly Pay $21.50 per hourJoin Pacific Aviation at SEA – Where Every Journey Begins with You!Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International AirportAt Pacific Aviation, we take pride in delivering exceptional service to some of the world’s finest airlines. As a Customer Service Agent, you’ll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.Why You’ll Love This Job:Be the Face of the Airline – Welcome and assist passengers with check-in, boarding, and overall travel guidance.Fast-Paced & Exciting Environment – No two days are the same at the airport!Career Growth Opportunities – We are committed to growing our team members and promoting from within.Diverse & Inclusive Team – We celebrate diversity and value the unique backgrounds of our employees.Your Role in the Passenger’s Journey:Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged.Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation.Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy.Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times.Team Collaboration: Work closely with your team to create a seamless airport experience for travelers.Shifts Available (Part-Time):4–5-hour shifts available for the following time slot:9:00AM - 1:00PM10:00PM - 2:00AM - $2.00 additional per hour late night shift pay once probation is successfully completed Must be available to work at least 4 days per week, including weekends and holidays.RequirementsWhat We’re Looking For:Exceptional Customer Service Skills – You thrive in face-to-face interactions and can create a welcoming experience for all passengers.Strong Attention to Detail – You ensure all travel documents, procedures, and protocols are accurate and followed.Team Player Mentality – You work well with others and contribute to a positive, collaborative environment.Tech-Savvy & Organized – You can quickly learn airline systems and efficiently manage tasks.Professionalism & Problem-Solving Skills – You handle challenges with patience, empathy, and quick thinking.BenefitsHourly Pay Rate: $21.50Medical, Dental, & Vision Insurance401(k) Retirement PlanPaid Time Off (PTO)Company-Provided UniformPaid TrainingReferral Bonus ProgramCell Phone Plan ReimbursementReady to Take Off with Pacific Aviation? Apply Today!If you’re ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we’d love to hear from you. Click Apply Now to start your journey with us!Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Hourly Pay $21.50 per hour
Join Pacific Aviation at SEA – Where Every Journey Begins with You!
Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International Airport
At Pacific Aviation, we take pride in delivering exceptional service to some of the world’s finest airlines. As a Customer Service Agent, you’ll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.
Why You’ll Love This Job:
- Be the Face of the Airline – Welcome and assist passengers with check-in, boarding, and overall travel guidance.
- Fast-Paced & Exciting Environment – No two days are the same at the airport!
- Career Growth Opportunities – We are committed to growing our team members and promoting from within.
- Diverse & Inclusive Team – We celebrate diversity and value the unique backgrounds of our employees.
Your Role in the Passenger’s Journey:
- Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged.
- Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation.
- Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy.
- Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times.
- Team Collaboration: Work closely with your team to create a seamless airport experience for travelers.
Shifts Available (Part-Time):
4–5-hour shifts available for the following time slot:
- 9:00AM - 1:00PM
- 10:00PM - 2:00AM - $2.00 additional per hour late night shift pay once probation is successfully completed
Must be available to work at least 4 days per week, including weekends and holidays.
Requirements
What We’re Looking For:
- Exceptional Customer Service Skills – You thrive in face-to-face interactions and can create a welcoming experience for all passengers.
- Strong Attention to Detail – You ensure all travel documents, procedures, and protocols are accurate and followed.
- Team Player Mentality – You work well with others and contribute to a positive, collaborative environment.
- Tech-Savvy & Organized – You can quickly learn airline systems and efficiently manage tasks.
- Professionalism & Problem-Solving Skills – You handle challenges with patience, empathy, and quick thinking.
Benefits
- Medical, Dental, & Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Company-Provided Uniform
- Paid Training
- Referral Bonus Program
- Cell Phone Plan Reimbursement
Ready to Take Off with Pacific Aviation? Apply Today!
If you’re ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we’d love to hear from you. Click Apply Now to start your journey with us!
Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pacific Aviation is a leading provider of airport handling services for some of the world’s finest airlines. We currently operate in Los Angeles, Seattle-Tacoma, and San Francisco International Airports and are expanding to other airports across the U.S.Since 1995, Pacific Aviation has been and remains privately held. Not bound by an affiliation with any airline or other service provider, the Company is truly independent and serves its customers without conflicts of interest.Founders/Directors Phil Shah and Victor Mena used their many years and diverse experiences within the airline industry to build Pacific Aviation into a service company dedicated to exceeding every customer’s expectations.
Pacific Aviation is a leading provider of airport handling services for some of the world’s finest airlines. We currently operate in Los Angeles, Seattle-Tacoma, and San Francisco International Airports and are expanding to other airports across the U.S.
Since 1995, Pacific Aviation has been and remains privately held. Not bound by an affiliation with any airline or other service provider, the Company is truly independent and serves its customers without conflicts of interest.
Founders/Directors Phil Shah and Victor Mena used their many years and diverse experiences within the airline industry to build Pacific Aviation into a service company dedicated to exceeding every customer’s expectations.
