Pacific Aviation is looking for a motivated and experienced Supervisor to support our operations at Boston Logan International Airport (BOS). This is a great opportunity for someone with strong leadership skills and a passion for aviation to take the next step in their career.As a Supervisor, you’ll lead a team of frontline agents, ensure smooth daily operations, and uphold the high standards we’re known for. If you thrive in fast-paced environments and love working with people, we want to hear from you!What You’ll Do Lead and support a team of Airport Wheelchair Agents during daily operations Conduct flight briefings and debriefings with the team Coordinate with the team and airline personnel to meet flight needs Manage daily schedules and staff assignments Monitor agent appearance and equipment readiness Act as a point of contact for airline partners and ensure their standards are met Track and verify flight documentation Maintain safety and compliance standards while supporting continuous improvement RequirementsWhat You Bring 6+ months of passenger service or customer service experience Strong leadership and communication skills Attention to detail and ability to stay calm under pressure Familiarity with airline procedures and airport operations (preferred) Legal authorization to work in the U.S. Ability to pass a background check Willingness to work a flexible schedule including early morning and mid shifts, weekends, and holidays Benefits Hourly Pay: $22.75 Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Paid Training Company-Issued Uniform Parking Discount Referral Bonus Program Cell Phone Plan Reimbursement
Pacific Aviation is looking for a motivated and experienced Supervisor to support our operations at Boston Logan International Airport (BOS). This is a great opportunity for someone with strong leadership skills and a passion for aviation to take the next step in their career.
As a Supervisor, you’ll lead a team of frontline agents, ensure smooth daily operations, and uphold the high standards we’re known for. If you thrive in fast-paced environments and love working with people, we want to hear from you!
What You’ll Do
- Lead and support a team of Airport Wheelchair Agents during daily operations
- Conduct flight briefings and debriefings with the team
- Coordinate with the team and airline personnel to meet flight needs
- Manage daily schedules and staff assignments
- Monitor agent appearance and equipment readiness
- Act as a point of contact for airline partners and ensure their standards are met
- Track and verify flight documentation
- Maintain safety and compliance standards while supporting continuous improvement
Requirements
What You Bring
- 6+ months of passenger service or customer service experience
- Strong leadership and communication skills
- Attention to detail and ability to stay calm under pressure
- Familiarity with airline procedures and airport operations (preferred)
- Legal authorization to work in the U.S.
- Ability to pass a background check
- Willingness to work a flexible schedule including early morning and mid shifts, weekends, and holidays
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Paid Training
- Company-Issued Uniform
- Parking Discount
- Referral Bonus Program
- Cell Phone Plan Reimbursement
Pacific Aviation is a leading provider of airport handling services for some of the world’s finest airlines. We currently operate in Los Angeles, Seattle-Tacoma, and San Francisco International Airports and are expanding to other airports across the U.S.Since 1995, Pacific Aviation has been and remains privately held. Not bound by an affiliation with any airline or other service provider, the Company is truly independent and serves its customers without conflicts of interest.Founders/Directors Phil Shah and Victor Mena used their many years and diverse experiences within the airline industry to build Pacific Aviation into a service company dedicated to exceeding every customer’s expectations.
Pacific Aviation is a leading provider of airport handling services for some of the world’s finest airlines. We currently operate in Los Angeles, Seattle-Tacoma, and San Francisco International Airports and are expanding to other airports across the U.S.
Since 1995, Pacific Aviation has been and remains privately held. Not bound by an affiliation with any airline or other service provider, the Company is truly independent and serves its customers without conflicts of interest.
Founders/Directors Phil Shah and Victor Mena used their many years and diverse experiences within the airline industry to build Pacific Aviation into a service company dedicated to exceeding every customer’s expectations.
