[Alexion] Associate Director Country Operations Management

Job description

**You will be responsible for:** Definition: **Job Duties and Responsibilities** - Leading and developing of the dedicated functional group within Country Operations Management at local level. - Ensures adequate resources for the studies assigned, ensure that workload of direct reports is optimized, and ensures appropriate and timely assignment to projects by liaising with relevant stakeholders (HCO, PMCO, global study team, etc). - Development and performance management of direct reports, including implementation of development and training plan and regular coaching of the direct reports. - Prepares salary and bonus proposals for direct reports based on their performance in close collaboration with responsible HCO - Manages new staff interviews, hiring, onboarding process, for full-time and and in-sourced staff - Ensures that study activities at country level comply with local policies and code of ethics, and ensures team delivery to committed activation and recruitment targets - Contribute to Country feasibility analysis for new potential clinical trials (as applicable, depending on the direct reports the LM will be managing). Support the Country external scientific engagement strategy and action plan. - Contribute to efficient COM organization and its functioning at country level by working closely with responsible HCO. - Support HCO and in-Country COM activities as agreed with HCO, such as Site Oversight Visit reports review (as applicable, depending on the direct reports the LM will be managing) and onboarding and training of new in-Country COM functions and team members - Act as extended local leadership team member with accountability to support the Country strategy implementation, champion the company values and suㅣpport HCO with the local affiliate and global DRS team cross-functional interactions required to support local COM goals. - Contribute to the quality improvement of the study processes and other procedures through close partnership with DCQ at Country level - Support inspection readiness activities at site and country level. - Collaborates in identifying patient, site or country level quality deficiencies which may lead to the creation quality events/issues, and support in discussions around those as required (i.e: CAPAs). This may include to conduct Site Oversight Visits triggered by observed quality signals For individuals managing CRAs to: - Plan and conduct regular accompanied/assessment visits with CRAs - Provides support to their CRAs in managing site issues, from a monitoring perspective, ensuring that monitoring activities are conducted according to expectations. - May act as a site liaison with prime sites for Alexion to facilitate discussion and consultation around site compliance to ICH GCP and process improvements, as agreed with their line manager. - Collaborates with in-country local roles (PMCO and DCQ) in monitoring quality oversight based on agreed KPIs. Maintain tools to document and track clinical monitoring activities as required. - ### If AD COM takes other role in combination to current responsibilities, please refer to the corresponding Job description. **You will need to have:** Definition: **Essential/Required Qualifications** - Bachelors degree in related discipline, preferably in life science, or equivalent qualification. - Minimum 8 ( 5 for LM of CRAs only) years of experience in Development Operations (CRA / Sr. CRA / Project management) or other related fields. - Strong leadership to drive team growth, development and support the local COM strategy implementation - Pro-active identification of requirements to support future needs - Business acumen to understand company direction and drive the understanding at team level - Solution oriented attitude and ability to lead through ambiguity - Excellent interpersonal skills, proactivity and assertiveness. - Manage change with a positive approach for self, team and business. Sees change as an opportunity to improve performance and add value to business. - Excellent organizational, analytical, influencing and negotiation skills. - Excellent presentation and communication skills, verbal and written. - Excellent knowledge of spoken and written English. - Ability for national and international travel. - Integrity and high ethical standards. **We would prefer for you to have:** - Line management experience and good resource management skills - Prior CRA experience - Excellent knowledge of the Monitoring Process. - Good understanding of the Study Drug Handling Process and the Data Management Process. - Ability to work in an environment of remote collaborators. - Excellent decision-making skills. - Good conflict management skills and ability to handle crisis. - Excellent team building skills also in cross-functional teams. - Good intercultural awareness. **※** **채용 절차법에 따른 고지 사항** 1. 제출한 서류는 채용 절차법에 따라, 일체 반환 의무가 없습니다. 2. 보훈대상자 및 취업보호대상자는 관련법에 의거하여 우대합니다. 3. 해외 여행 결격사유가 없어야 합니다. 4. 본 채용은 수시진행으로, 우수인력 채용 시 마감될 수 있습니다. **Date Posted** 25-8월-2026 **Closing Date** 24-10월-2026 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact [accommodations@Alexion.com](mailto:accommodations@Alexion.com). Alexion participates in E-Verify.