Alumni Coordinator

Job description

# Alumni Coordinator > Boca Recovery Center · Springfield, United States · Full-time · Posted 2026-05-11 **Workplace:** on_site **Department:** Client Services ## Description **Job Title:** Alumni Coordinator **Location:** On site - Springfield MA **Department:** Strategic Development **Reports To:** Kaity Navarro, National Director of Strategic Development **Salary : Competitive based on education and experience.** ### **About Us** _Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery._ ### **Job Summary** We’re seeking a passionate and organized **Alumni Coordinator** to oversee post-treatment support for our clients. This role ensures sustained engagement, supports re-admission efforts when necessary, and builds meaningful relationships with alumni to promote lasting recovery. ### **Key Responsibilities** **Alumni Support & Aftercare** - Maintain regular outreach (calls, texts, emails) for at least one year post-discharge. - Track all interactions and follow-up tasks via Salesforce or similar CRM. - Ensure compliance with Joint Commission aftercare requirements. **Alumni Engagement** - Facilitate one weekly alumni group with a licensed therapist. - Coordinate and attend one H&I commitment per week. - Develop strategies to strengthen alumni involvement and participation. **Intake Oversight** - Review BHT-submitted intake forms for accuracy of contact and emergency information. - Correct any errors and escalate recurring issues to the Director of Operations. **Relationship Building** - Build rapport with clients prior to discharge to ensure a smooth transition into the alumni program. - Serve as a primary contact for alumni, providing encouragement and connection to ongoing resources. **Reputation Management** - Encourage alumni and family members to leave reviews on the facility's Google profile. - Target: Secure at least five reviews per week. **Re-Admission Support** - Monitor alumni well-being and identify those in need of re-engagement. - Coordinate with admissions and clinical teams to support re-entry into care. ## Requirements - Strong interpersonal and communication skills, with the ability to connect empathetically with individuals in recovery. - Excellent organizational skills and attention to detail. - Proven ability to manage multiple responsibilities and adapt to evolving priorities. - Experience in behavioral healthcare or alumni relations strongly preferred. - Education & Licensure - Associate's or Bachelor’s degree in Human Services, Behavioral Health, or related field preferred. - Relevant certifications or experience in peer support, alumni engagement, or case management are advantageous. ## Benefits ### **Why Join Us?** At Boca Recovery Center, you’ll be part of a team that values connection, compassion, and commitment to recovery. This is more than a job—it’s an opportunity to make a meaningful impact on someone’s life. **Boca Recovery Center is an Equal Opportunity Employer.** We celebrate diversity and are committed to creating an inclusive environment for all employees. View the federal EEO is the Law poster [here](http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf). **Ready to help change lives? Apply today!** Boca Recovery Center offers a comprehensive benefits package, including: - Health Insurance - Retirement Plans - Disability Coverage - Paid Time Off - Continuing Education & Professional Development Opportunities _**Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.**_ ## Apply [Apply at Boca Recovery Center](https://apply.workable.com/boca-recovery/j/D0B1DDD899/apply) --- Powered by [Workable](https://www.workable.com)